Honestly I think the community is so large, and passionate about the game that no matter what I do, or don't do...someone will be upset. I add a hospital to a zone, Some people will be upset that there's not supposed to be a hospital in that zone. I don't add things, and some players will be upset that I'm not changing enough stuff.
Nature of the beast. You can't be afraid of it though, otherwise you're frozen. You just have to make the decisions that you think will be best for the game, and hopefully...make as many players as happy as possible!
I think one thing you (and everyone else) needs to bear in mind is that CoH became a game where travel and convenience were
simple and everywhere.
One of the best examples is the Hollows. Pre-travel powers, mission doors at the far end of the zone, and no hospital. I think most of us have stories about the long slog back from Atlas Park. And then War Witch revamped the zone. Cleaned up the mission door assignments and spawn points. Added a hospital.
From the perspective of a fresh character going through the zone, all of these were vast improvements. From my personal perspective as a veteran of the old version, I think it really only needed the hospital.
And that really my point: convenience and travel tweaks are A-OK, because CoH was all about letting you get to the action and back to the action quickly and simply (which is not the same as
easily, because a challenging spawn in the right/wrong place could make it more exciting, as long as it wasn't impossible to avoid/defeat).
