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Unable to Login

Started by Stray Kitten, May 25, 2008, 12:19:09 PM

Stray Kitten

For the past several days, I've been unable to log into my Titan Key.  I've tried resetting the password but the e-mail is never received but strangely enough I'm able to login to the forums (I only found this out after reading this thread where it seems like someone else had the same problems).

I don't mind having to recreate my account or anything, but I would just like to be able to have things working again.

Tazhyngarth

I've issued a Password Reset from our Interface, as those appear to work without fail.  Please let me know whether or not you received it.  If another day goes by and you have not, we've got a problem.

Stray Kitten

Got it, and I'm now able to log in, thanks a bunch!

Tazhyngarth

Excellent, you are welcome. :P

Tierna

Hi, I'm having the same problem.  I got the email to reset my password for the forums, but nothing for the Titan Key. 

Is there a way I could get mine reset as well? 

Tazhyngarth

Just issued a Reset for you Tierna, please advise me on the outcome.

Tierna

Works great!  Thanks so much!