Titan Network

Community => City of Heroes => Topic started by: Stray Kitten on May 25, 2008, 12:19:09 PM

Title: Unable to Login
Post by: Stray Kitten on May 25, 2008, 12:19:09 PM

For the past several days, I've been unable to log into my Titan Key.  I've tried resetting the password but the e-mail is never received but strangely enough I'm able to login to the forums (I only found this out after reading this thread (http://www.cohtitan.com/forum/index.php/topic,949.0.html) where it seems like someone else had the same problems).

I don't mind having to recreate my account or anything, but I would just like to be able to have things working again.

Title: Re: Unable to Login
Post by: Tazhyngarth on May 25, 2008, 05:50:51 PM

I've issued a Password Reset from our Interface, as those appear to work without fail.  Please let me know whether or not you received it.  If another day goes by and you have not, we've got a problem.

Title: Re: Unable to Login
Post by: Stray Kitten on May 25, 2008, 06:03:13 PM

Got it, and I'm now able to log in, thanks a bunch!

Title: Re: Unable to Login
Post by: Tazhyngarth on May 25, 2008, 06:04:18 PM

Excellent, you are welcome. :P

Title: Re: Unable to Login
Post by: Tierna on May 26, 2008, 12:21:15 AM

Hi, I'm having the same problem.  I got the email to reset my password for the forums, but nothing for the Titan Key. 

Is there a way I could get mine reset as well? 

Title: Re: Unable to Login
Post by: Tazhyngarth on May 27, 2008, 01:12:22 PM

Just issued a Reset for you Tierna, please advise me on the outcome.

Title: Re: Unable to Login
Post by: Tierna on May 27, 2008, 11:49:08 PM

Works great!  Thanks so much!