Author Topic: Needed: News media expertise  (Read 18495 times)

Thirty-Seven

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Re: Needed: News media expertise
« Reply #20 on: September 05, 2012, 07:55:19 AM »

emu265

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Re: Needed: News media expertise
« Reply #21 on: September 05, 2012, 07:59:52 AM »

Rae

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Re: Needed: News media expertise
« Reply #22 on: September 05, 2012, 08:57:57 AM »
Hey guys,

I work for a local newspaper in the UK, and I couldn't sleep last night, so I've done a bit of thinking. I hope the following information/ideas are useful to you.

1) Journalists don't really like form press releases.

We're too used to being bombarded with them - PR agencies send them out willy-nilly with no real understanding of the publication they're sending them to, or if they're really newsworthy. For a story, we need a 'hook', or an angle, or a local link.

I'd suggest penning a 'bank' of four or five different submissions or releases (hey, you've got a lot of people wanting to help. give them the chance), on various themes (some ideas below), illustrated with quotes from different players and people, and with a selection of different photographs that can be attached. That way each news outlet would feel they are getting something that only they have, but with minimal effort on our part.

2) Journalists are overworked and underpaid.

My newsroom produces four newspapers each week, and has only four full-time reporters. Anything that lightens our load is a godsend. A well-written story that appears to be original - something that none of my competitors will have, a new angle on a story or an issue - will always get the edge.

3) Information:

We don't have the time to research like we used to - while google and wikipedia is our friend, if we've got some editors notes at the end of a release or submission, it will help us to pad out the story. For example: What /is/ City of Heroes? When was it made, who made it? How many people play it? When is it due to close? How can people join in the campaign. Stick that in bullet points at the end of the submission or release and it makes our lives easier. If our lives are easier, we're more likely to run it.

4) Length:

My newspaper flat out never runs an article that's more than 500 words long. Print is expensive and online people don't have the attention spans to read reams of words. Keep it as short as possible. You don't have to say everything at once.

5) Contact details

You probably think your press release or submission has all the information needed in it. It won't. You might know what a level 50 fully-IO'd- DB/SR stalker is, but overworked journalist in the newsroom doesn't. Always add contact details so they can contact you for clarification or more information.

6) Quotes:

I'd suggest a forum post is set up for soundbites. How many times have you read the same story over and over again with the same quotes from the same people, but on four different newsites? That's because they've come from a press release. So set up a database of quotes from our players that whoever does the press releases can dip into, adding new ones to each release they send out. Don't go overboard. There won't be enough room for 8,000 word essays, something like:

Jane Smith, who has been playing the game for (x) years as her alter-ego, The Masked Angel said: "This has been a real body blow to me. I've spent eight years in this game and I just don't know what I'll do without it."

John Doe, known in-game as villain Death Majestic said: "The news was a massive shock, and upset so many people, but we're determined to do all we can to fight this closure."

We just need people so give their (or 'a') real world name, the name of their toon, how long they've been playing and a couple of concise sentences (no more than three, really) about the closure.

Make the news sites think they're getting something no-one else has.

7) Follow ups: Don't let them run a story once and then forget about us. Sure, don't bombard them with emails, but after the initial story, give us another one in two weeks time - how is the campaign going? What's changed since the last story? Petition up to 50,000? Natalie Portman and Mercedes Lacky signed up to help us? Got '#SaveCoH' trending on Twitter? Unity Rally attract so many people we crashed the server? Make sure we know. Make sure we follow the campaign to the very end.

8) Pix please. Screenshots, photographs - protests, vigils, sit-ins, players. Anything less than 1 meg in size can't be relicated in print very well, so make sure they're of a decent quality. Again, if possible, provide different outlets with different images, so in each place the articles look fresh and different.

9) Research carefully. Don't blanket send press releases - for example, if Newspaper 1 and Newspaper2 are two different titles, but in the same office, don't send the release to both of them, just the one. It sounds stupid but a) it really annoys journalists, we like to feel special and b) it means they'll know it's a 'form' press release, which means it'll have gone to their competitors and a dozen other outlets. News..well, the clue is in the name. It has to be NEW.
- - -

Hooks I've thought of so far.

1) Local news outlets need local stories.
Look at any newstory from a local outlet and you can bet that within two paragraphs they've got the name of the town in there, so people think 'wow, this affects me'.
CoH ..is a little hard to find local links to, unless you're doing something about it, so you'd need to do something to get there attention ("A man from Randomtown has chained himself to a video game store to protest the end of his virtual world..") The more off the wall, the better, as it's more likely to get picked up by national news outlets, who love to point and laugh at the silly people in Nowheresville. If you're not prepared to do something attention seeking to get coverage, you need to go for the heartstrings. Did you meet your partner in game? Did CoX save your life? Have you been left reeling, devastated and without your only social life because you're housebound or unwell? THAT your local news outlet will be interested in.

2) HAHAHAHA look at the funny nerds
OK, we get it. We run around in a virtual environment pretending to be superheroes. We're not the coolest person in the world. So it'll be freaking hilarious if a bunch of basement dwellers who never go out in the real world dress up in superhero costumes to protest the closure of their silly little game. Aren't nerds funny? Again, this is the sort of thing national and local media outlets would fall over themselves for.

3)Heart strings
Play dirty. Did CoX save your life? Did you meet your partner there? Did it help you through some terrible crisis? Is it the only place you can hang out with your family who live on the other side of the country? What about the..Real Life Heroes fundraising? Can we get the charities that project supported to support us? We've helped to fund them, they NEED money, and they're going to lose a wedge of income when we go.

Go for the heart strings. Make 'em weep.

We're quite lucky, because a) mainstream news and journalism is a dying industry, and they're desperate to engage with the vital youth demogratic. Everyone knows that internet games are what all da kidz are doing right now. b) It's a quirky story Newspapers love something a bit different. It beats writing about local government meetings and angry residents pointing at dog mess in local parks.

We love 'the underdog raging against the man' stories. The public like them, too.
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Other:
We need to appeal to the gamer community at large - we're not asking them to like our game, or even play it. But we need for them to back us. We need to show the companies that run these games - who take our money and our time, and do all they can to get our loyalty, and then reward us by pulling the plug - that this isn't a cool way to operate. We need them to think that we aren't just a revenue stream - that those monthly subscriptions - whatever game it is - is a kid who's being picked on in school, but in a virtual world, he's a badass almost unbeatable PvP champion, is someone confined to their house because they're ill and it's the only contact they have with an outside world, that it's the army wife looking for a distraction while her husband is off risking his life in a desert somewhere. Our gaming tastes may be different, but the reasons we're in virtual words aren't.

We need to show that we're not just pixels, that we're a real life community - one with a population the size of Tokyo and Moscow combined, and we're just going to be wiped off the map. We have our own financial system, we have our own bases and houses. Just because we show up as pixels on a screen, it doesn't make us any less REAL.

I hope this is some help. Sorry that it's overly long.
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Thirty-Seven

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Re: Needed: News media expertise
« Reply #23 on: September 05, 2012, 10:00:01 AM »
Awesome awesome suggestions in there!

It's been awhile since I was working for my college's newspaper and now I suddenly recall hating trying to jam a way over-long press release into the space we had available for it (cutting, splicing, "wordification").  Pain in the butt.

Good stuff, Rae!

Rae

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Re: Needed: News media expertise
« Reply #24 on: September 05, 2012, 10:23:24 AM »
Glad to help :)

I'd suggest our first media challenge would be first to get a list of the sites and publications that would consider this news.

Our first priority should be gaming magazines and websites, both on and offline. I imagine we'd got a big enough community that we're all reading a couple each, so just get everyone to post links to their usual haunts. Contact details for the news teams should be on their site, so just paste them alongside. These guys are most likely to support us, as are their readership.

Then maybe nerd magazines? I know of SFX and Starburst in the UK. Science Fiction/comic magazines. Collect contact details for them. Again, the story is likely to appear to them as Sci-fi people are incredibly likely to be playing MMO, and comic fans will appreciate the super hero angle.

Thirdly, we should aim at local and national publications - but for these, we'd need it to be a 'proper' story - a protest outside NC Soft HQ dressed as superheroes, picketing and collecting petitions outside game shops, that sort of thing. They will be looking for stories about people, as opposed to stories about computer games.

Once the list is compiled, stick it in a post someplace here and 'recruit' your PR/media team.

At the same time that's being done, ask people to add to the 'bank' of quotes that can be included in the various releases, and get the campaign leaders to post up a few things (Tony's original 'call to arms post' is just so quotable that it makes me dribble.), so we have a pot of player quotes and campaign quotes we can dip into quickly and easily. This could be a running post, and the PR guys just have to 'mark' which ones they've used, in a press release about what, and what magazines they were sent to, so no outlet gets the same quote twice.

Assign say... five titles/outlets to each person, giving them the chance to make sure each of them has a 'different' side to the story. Whether it's the petition, or the little guys railing against the mean industry guys, or virtual superheroes fighting to save their world in real life. Having one person dealing with each publication will make it easier to create a personal relationship with a certain publication - one point of contact is always better than trying to work out who the right person to talk to. As time goes on with a relationship established, the publication is more likely to do 'favours' and get us in, if they feel like they've made a colleague/associate out of it, or they're getting something no-one else is.  All PR activity should be logged, too - just a note saying they've been sent a press release, what it was about and if they ran it, so we don't end up bombarding people and annoying them to death, and making sure that when we approach them with a follow-up story, it's a NEW story or a new angle.

Don't forget the power of social media. Ask the player base and the campaigners and gamers to take to social media - facebook, twitter, you tube, pinterest..whatever it tasks. The more people are talking about something the more likely people are to take notice.

That's pretty much how things work in my newsroom, anyway.  I did actually have one more thing, but I can't remember what it is right now, and I think I've gone on enough :D

ETA: Oh! I remembered. Tony's 'Thank the media' is bang on. Encourage our community and other gamers to comment on any publicity we get, to read each article, buy any magazine that supports us. They are supporting us, and we should support them. Hits and comments on websites are considered an indication of how interested people are in a subject. If they think people are interested in a subject, they'll cover it more, as it brings people back to the site. More visitor numbers looks better when they're trying to get new advertisers, more advertisers = more money for the site. More money is what ALL news outlets want.

PS Did anyone try gawker.com yet? This seems right up their street.
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Riff

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Re: Needed: News media expertise
« Reply #25 on: September 05, 2012, 01:06:21 PM »
I just hit Nixie Pixel up. She's got a pretty well known and highly regarded YouTube channel - just asking her to give us some publicity and I linked her to here but you can check her site out at www.nixiepixel.com

Lich-King

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Re: Needed: News media expertise
« Reply #26 on: September 05, 2012, 01:37:27 PM »
7) Follow ups: Don't let them run a story once and then forget about us. Sure, don't bombard them with emails, but after the initial story, give us another one in two weeks time - how is the campaign going? What's changed since the last story? Petition up to 50,000? Natalie Portman and Mercedes Lacky signed up to help us? Got '#SaveCoH' trending on Twitter? Unity Rally attract so many people we crashed the server? Make sure we know. Make sure we follow the campaign to the very end.

^^^ This...

This is something that I feel cannot be over stressed.  One of the key factors in successful media campaigns is the ability to keep the story in the press.  As rae said, anything can get covered in today's news climate; the trick is managing to keep the ADD news media interested in the story.


Cannonfodder

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Re: Needed: News media expertise
« Reply #27 on: September 05, 2012, 11:57:06 PM »
I'll take someone's help in drafting a few things:

Regional group that I'm connected with.  Medium: something they can copy/paste directly into a website/facebook feed (DC Geeks)

12+ year online community with ties to heroes and big on creativity.  Medium: email to founder (personal connection) and/or posting on their facebook page or forums. (HeroMachine)

Friend from college that works in MMO industry.  Medium:  email, something that he could pass around/forward to decision-makers in MMO industry or other professionals.  (CCP, TRC Family Entertainment Limited)

I'll personalize each slightly as needed to connect with the individual. 

It's not that I'm incapable of composing these myself, but it would take me a disproportionate amount of time (I really, really over-edit sometimes).    I figured I'd start to take advantage of this expertise to more consistent across all mediums.  Please email me the text and I'll take it from there.

Thank you so, so much!
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bobsonofbob

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Re: Needed: News media expertise
« Reply #28 on: September 06, 2012, 11:19:04 AM »
We're a pretty small market (148) here in Topeka, KS but I work @ a local TV Station that broadcasts 4 of the 5 stations in our area (NBC, ABC, FOX, CW).

The two producers I work with are geeky nerds. I will put a worm in their ears for this story. We probably wont' run it independently... :(   ...but if it pops up, even as a sidenote, on any of our affiliates, they will run with it.

If you need anything else, feel free to PM me.

CapaDevans

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Re: Needed: News media expertise
« Reply #29 on: September 06, 2012, 04:29:01 PM »
I posted this on FB but thought it might be worth posting here:

A friend had a great idea - machinima story which is based on our plight and attempts to save the City/Isles. Would http://www.samuraikoproductions.com/ do it? I know she's done some awesome CoX stuff. I remember of of her trailers being better than the one Paragon produced!

What is machinima: http://www.machinima.org/machinima-faq.html
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Mindscythe

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Re: Needed: News media expertise
« Reply #30 on: September 06, 2012, 04:44:12 PM »
Sent a PM to Tony, but posting here as well. I'm all-in. I've been working in and out of radio since the late 70s (first radio internship at age 15), and I'm a professor in Media at a midwest university as well as a professional web-designer and co-owner of a streaming radio station.

I also have colleagues who are experts in TV, TV News, and Public Relations. If there's any way I can help, say the word!

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Terwyn

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Re: Needed: News media expertise
« Reply #31 on: September 07, 2012, 03:20:12 AM »
I am working on a relevant document, whose length is intended to be at least equal to the number of signatures on the petition. Largely, it is more about the community that has grown together as a result of the game than it is about the game itself. I believe that it is this particular angle that is our strongest available force.

Any idea where I should put it when I'm finished? I'm seriously thinking about submitting it to nearly every major gaming/technology site that would take it. Especially Ars Technica.
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dwturducken

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Re: Needed: News media expertise
« Reply #32 on: September 07, 2012, 04:00:19 AM »
2) HAHAHAHA look at the funny nerds
OK, we get it. We run around in a virtual environment pretending to be superheroes. We're not the coolest person in the world. So it'll be freaking hilarious if a bunch of basement dwellers who never go out in the real world dress up in superhero costumes to protest the closure of their silly little game. Aren't nerds funny? Again, this is the sort of thing national and local media outlets would fall over themselves for.

The only thing that gives me pause is this part.  The real life superheroes movement has gotten some bad press in the States, lately, due to some over-zealous individuals getting a little too rough or, in one case that was actually prosecuted, intervening "preemptively" with pepper spray.  While the sight of a bunch of people in spandex trying to save something peacefully would possibly rehabilitate that image, that's not our goal.

What I see as more likely is some snide news reader (at least you Brits are self-honest enough to name them accurately) drawing a comparison to those other people in spandex and undermining our credibility.  On a different thread, I suggested charitable volunteering (Habitat for Humanity or a Red Cross blood drive) in the name of Real World Hero, a charity organization set up by one of our fellow players.

Otherwise, I love everything in the post.  Would a college/university paper be worth approaching?
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Vulpy

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Re: Needed: News media expertise
« Reply #33 on: September 07, 2012, 11:00:07 AM »
Any idea where I should put it when I'm finished? I'm seriously thinking about submitting it to nearly every major gaming/technology site that would take it. Especially Ars Technica.

How could I forget Ars Technica?

I don't know of any off the top of my head, but any sites that focus heavily on eCulture would be good, too.
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Rae

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Re: Needed: News media expertise
« Reply #34 on: September 07, 2012, 11:03:11 AM »
The only thing that gives me pause is this part.  The real life superheroes movement has gotten some bad press in the States, lately, due to some over-zealous individuals getting a little too rough or, in one case that was actually prosecuted, intervening "preemptively" with pepper spray.  While the sight of a bunch of people in spandex trying to save something peacefully would possibly rehabilitate that image, that's not our goal.

What I see as more likely is some snide news reader (at least you Brits are self-honest enough to name them accurately) drawing a comparison to those other people in spandex and undermining our credibility.  On a different thread, I suggested charitable volunteering (Habitat for Humanity or a Red Cross blood drive) in the name of Real World Hero, a charity organization set up by one of our fellow players.

Otherwise, I love everything in the post.  Would a college/university paper be worth approaching?

I've got no doubt you guys know your media better than I do. A charity event is a really good idea, too. Nice one :)
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Vulpy

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Re: Needed: News media expertise
« Reply #35 on: September 07, 2012, 11:12:10 AM »
I've got no doubt you guys know your media better than I do. A charity event is a really good idea, too. Nice one :)

Charity work is something I typically endorse at every available opportunity. If we wanted to do something in the real world, though, we'd want it to dramatically raise our profile as a community; we'd want coverage, even if it's just the local NBC affiliate. Something to think about though...

I'll have to check the "where is everyone?" thread on the main CoH forums and see where users are congregated.
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Vulpy

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Re: Needed: News media expertise
« Reply #36 on: September 07, 2012, 01:52:39 PM »
Here Vulpy :)

http://boards.cityofheroes.com/forumdisplay.php?f=600

Thanks. I had a test this morning, so I had to cut myself short earlier.

According to the map, the best bets in America are the Washington, D.C. area, the Los Angeles area, and the Seattle area. (There are a lot of pins in Rhode Island, but it looks like most of those are people trying to list "Paragon City" as their home.) Should I spin off a new thread to see if any Titans in those areas can put together a visible charity drive?
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jacknomind

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Re: Needed: News media expertise
« Reply #37 on: September 08, 2012, 09:01:14 AM »
Wait... there are a lot of pins in Seattle?  Seriously?  That's where NCSoft West is headquartered!  If you want to go after a local news affiliate, go after that one!!!

And more!  !!!!!!

emu265

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Re: Needed: News media expertise
« Reply #38 on: September 08, 2012, 09:03:53 AM »
Wait... there are a lot of pins in Seattle?  Seriously?  That's where NCSoft West is headquartered!  If you want to go after a local news affiliate, go after that one!!!

And more!  !!!!!!
Yeah, seriously.  This is the perfect way to break a mainstream headline.

jacknomind

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Re: Needed: News media expertise
« Reply #39 on: September 08, 2012, 09:16:51 AM »
Okay okay okay this is like, super-exciting.  We need the following things:

  • A worthy (and visible) cause in Seattle.  Bonus points the closer it is to NCSoft West's offices.
  • 50-100 (or more, more is always good) locals to volunteer their time.
  • An event runner.  Local's better but if we can dig up a pro, I am certain we can scrape together the money to put them on-site from anywhere in the country.
  • CoH/Titan T-Shirts, press release handouts, and possibly some other "brand" paraphernalia.
  • The endorsement of Real World Hero.
We don't need to disguise the fact that this is a form of protest -- making it seem like a completely unmotivated event would just be obviously dishonest -- but this is a great opportunity to wear the soles out of "We're heroes; It's what we do."  And people *all over* NA can blitz the local stations to get some coverage... although it's just a waste of their time if we don't give them something to watch.

And if we can do *multiple* events... woofreakinhoo!

Please tell me we've got a Coordinator near Seattle.  I am way on the other side of the country and there's no way I can get out of work long enough for something like this but oh MAN it's such a good opportunity...