I'm having the same problem here. I double-click or ctrl+shift+click the hero accolade button, and Task Force Commander is NOT available in the accolade list.
What happened here? Why is it not showing up for me, and for the OP of this topic, but it's showing up for some guys I game with on vent? I have the EXACT same version as they do. Am I forgetting to set something, or did I miss something?