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Author Topic: Cannot access Manage Account since yesterday  (Read 12001 times)

Tariel

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Cannot access Manage Account since yesterday
« on: November 06, 2008, 11:26:33 AM »
On my CIT account (Pilot @Peri), I can no longer access anything, instead I receive the following error...

Quote
A Database Error Occurred

Error Number: 1064

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'asc' at line 10

Not sure if this connected, but it began after I saved a new sort order to the character list, so I guess this is where the problem began.

I can still see my characters on their public listing and badge/character info updates from TNT are still being registered, but I can no longer manage the account.

Any help would be appreciated.

Tariel.
« Last Edit: November 06, 2008, 01:31:18 PM by SuckerPunch »
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SuckerPunch

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Re: Cannot access Manage Account since yesterday
« Reply #1 on: November 06, 2008, 01:31:07 PM »
Sorry about that, I just pushed a fix live. Can you try again?
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Tariel

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Re: Cannot access Manage Account since yesterday
« Reply #2 on: November 06, 2008, 03:45:34 PM »
No errors and went straight into the character page, it all appears to be working fine now.

Thanks, SP. :)

Tariel.

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SuckerPunch

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Re: Cannot access Manage Account since yesterday
« Reply #3 on: November 06, 2008, 05:29:12 PM »
Awesome, glad it's working!
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Mister Mass

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Re: Cannot access Manage Account since yesterday
« Reply #4 on: November 08, 2008, 02:14:24 PM »
I am having the same problem on my account (@Mister Mass).  Error message is as follows:

A Database Error Occurred
Error Number: 1064

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'asc' at line 10
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SuckerPunch

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Re: Cannot access Manage Account since yesterday
« Reply #5 on: November 08, 2008, 03:21:51 PM »
Bah!  Thought I caught all those.  Just pushed another fix in.
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Mister Mass

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Re: Cannot access Manage Account since yesterday
« Reply #6 on: November 09, 2008, 03:39:04 AM »
Thanks!  It is working now. :)
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ValkyrieRising

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Re: Cannot access Manage Account since yesterday
« Reply #7 on: November 11, 2008, 04:50:48 PM »
I don't know if this is related or not... Any time I go to the main CIT page, it logs me out.  I have to continually re-log back in to manage my account.  And the TNT Tracker is no longer recognizing my log-in/timing out while logging in.
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Shades29A

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Re: Cannot access Manage Account since yesterday
« Reply #8 on: November 11, 2008, 04:58:20 PM »
just tested that login issue, and i got the same here ...
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SuckerPunch

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Re: Cannot access Manage Account since yesterday
« Reply #9 on: November 11, 2008, 05:02:12 PM »
We're currently having an issue with the host the TNT webservice resides on (separate from the main Titan server).  It's being looked at but I've got no ETA right now.

CIT isn't actually logging you out, it's just not displaying that you're still logged in.  That's an oversight that will be corrected today with some other changes going live.  In the meantime, you should be able to go directly http://cit.cohtitan.com/manage
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ValkyrieRising

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Re: Cannot access Manage Account since yesterday
« Reply #10 on: November 11, 2008, 05:44:33 PM »
Okie dokie.  I was just confuzzed as to why the "Log In" at the top never seemed to go away.
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