Author Topic: Cannot log-in to Paragon Chat  (Read 3561 times)

Arctic Pulse

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Cannot log-in to Paragon Chat
« on: April 12, 2016, 04:05:38 PM »
Hi

I am using my titan logon but continuously get the error "XMPP unable to connect. Pls chat your XMPP log-on details"

I have doule-checked and triple checked  and am using the login from titan

Arctic_Pulse@chat.cohtitan.com
Arctic Firestorm
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Mistress Bloodwrath

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Re: Cannot log-in to Paragon Chat
« Reply #1 on: April 12, 2016, 11:33:09 PM »
It's probably another antivirus problem. Turn the antivirus off then try logging in.

General Idiot

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Re: Cannot log-in to Paragon Chat
« Reply #2 on: April 14, 2016, 01:59:08 AM »
Also if you have a firewall running, even the default windows one, make sure it's not blocking Paragon Chat somehow.

Codewalker

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Re: Cannot log-in to Paragon Chat
« Reply #3 on: April 14, 2016, 03:10:29 AM »
Outbound firewall, either on your PC or at your ISP, is about the only thing I can think of that would cause that.

Since you're able to get to the forums, and since the bootstrap was able to download paragon chat itself, it sounds like just port 5222 (XMPP) is blocked.

saipaman

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Re: Cannot log-in to Paragon Chat
« Reply #4 on: April 14, 2016, 08:26:07 PM »
You could test that with a generic chat client like Pidgin.