Call to Action: Contact NCsoft Directly

Started by TonyV, September 15, 2012, 06:17:50 AM

DrakeGrimm

...that went better than I expected, too, Tony. Good work, and thank you.
We are the crazy ones, the mavericks, the dreamers, the forgotten sons. We color outside the lines for fun. We are the crazy ones! - "The Crazy Ones," Stellar Revival

"We put ourselves in "the attitude of heroes"--and we all became a little more heroic." - VV

Khelben

I noticed the update already,  and agree entirely. Right now we are trying to work with them rather than at cross purposes.  Great call to action though Tony!

Cold Bob

I gotta say, I'm glad the email addresses were taken down. I am fully behind the Capes and Masks Call to Action...but contacting the top three people at NcSoft via their personal email addresses? Well...my gut tells me, it's too risky of a tactic -- too much potential to backfire...

OK: I'm off to handwrite another two letters, one to post to Seattle, the other to post to Korea... :)

dwturducken

#123
Quote from: Cold Bob on September 18, 2012, 12:23:44 AM
I gotta say, I'm glad the email addresses were taken down. I am fully behind the Capes and Masks Call to Action...but contacting the top three people at NcSoft via their personal email addresses? Well...my gut tells me, it's too risky of a tactic -- too much potential to backfire...

Let's be clear.  These were not personal email addresses. They were direct work addresses.  It may be that they can receive the emails from this account from home; I had my work emails from the Exchange server download to the mail app on my Android phone when I worked IT. That may make it an intrusion, but not like we're emailing [removed]. (Bots! ATTACK! :))
I wouldn't use the word "replace," but there's no word for "take over for you and make everything better almost immediately," so we just say "replace."

TonyV

I think that was a joke address, but just in case...

dwturducken

I wouldn't use the word "replace," but there's no word for "take over for you and make everything better almost immediately," so we just say "replace."

Thirty-Seven

Quote from: TonyV on September 15, 2012, 06:17:50 AM
UPDATE

I have received a request from NCsoft to remove these addresses from being publicly posted.  I have decided to comply, and I wanted to make sure everyone understands my reasons for doing so.
Frankly, I am surprised it lasted this long... considering the way you phrased the original announcement of this project.

I hope they got an eyeful of our best, and only a small smattering of our worst.  Besides, anyone who actually wanted to do damage, now has the addresses.

Segev

I still believe that the best way to get NCSoft's attention and to get them to take any effort seriously is to show them that not only are we willing to play the game if they'll sell it to somebody, but we're willing to put together money to try to build that third party who will buy it from them.

(reposted here; I put it in the wrong thread before, sorry)

ducklorange

I choose to take the fact that this CTA was noticed and you were contacted at all as a good sign :)
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eabrace

Quote from: ducklorange on September 18, 2012, 01:44:11 PM
I choose to take the fact that this CTA was noticed and you were contacted at all as a good sign :)
One way or another, we got someone's attention.  And it's the first time NCsoft has broken radio silence.
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CapaDevans

I'm a bit concerned the response was "stop emailing us" rather than "we're working hard to ensure a situation we're all going to be happy about".

They were only up three days; hardly enough time for them to be deluged with mails. It smells of "Ugh nasty customers CONTACTING us; make them stop.".

:(

dwturducken

Much as I dislike painting any group with one large brush, executives are not in the habit of dealing directly with customers, with a couple of exceptions. Maybe the message of "we won't take this lying down" got thru, tho.
I wouldn't use the word "replace," but there's no word for "take over for you and make everything better almost immediately," so we just say "replace."

Myriade

Well all in all it was positive. Now we know they have noticed about us. Finally.


DrakeGrimm

Three days in Internet Time is an eternity. Trust me.
We are the crazy ones, the mavericks, the dreamers, the forgotten sons. We color outside the lines for fun. We are the crazy ones! - "The Crazy Ones," Stellar Revival

"We put ourselves in "the attitude of heroes"--and we all became a little more heroic." - VV

StarRanger4


Hyperstrike

Quote from: ThorsAssassin on September 17, 2012, 06:56:55 AM
Yeah this game has really been woven into my life in almost every way.

The bout with cancer (through the forums) was played out through the Justice server forums. I have been trying to find that thread but it only goes back to 2006. I tried Google cache but I am not savvy enough I guess. I started that thread but cannot remember the name of it. The waybackmachine only got me so far as well. Any advice in this? Would love to save that particular thread as it was life changing for me.

But anyways, I'll never forget that moment when the cancer specialist sat by my hospital bed and literally said to me "I'm the guy you don't ever want to see" and then went on to tell me I had Hodgkin Disease and only had a year or less to live. During that 3 months 2 of my uncles were diagnosed with Hodgkin as well. One died during that 3 months and one fought it for a year before falling to it. My mom was a wreck as you can imagine, her son and 2 of her brothers were all given a terminal sentence.

My mother was flown up by my company to be with me for a week during Christmas, I was on a leave of absence and they continued to pay me which was awesome. But for that 3 months all I did was play and post and the Justice community got me through. Then everything that came afterwards. I remember feeling better when I got in game and played as my main Thor's Assassin, I made the character a demigod and near untouchable because I needed that strength, Pretty much where the story of TA started as far as his bio. I wrote it during that time. http://peacekeepers.wikia.com/wiki/Thor%27s_Assassin

Okay TA, just read your e-mail.  Wow.  Just...wow.

Doctor: You have cancer.  HAHAHA.  Make your time!
TA: That sucks!  *Punches the walls of reality*
Doctor: You have a viral infection.  Take two of these and call me in the morning.
TA: That sucks.  But okay!

Osborn

Quote from: CapaDevans on September 18, 2012, 02:40:41 PM
I'm a bit concerned the response was "stop emailing us" rather than "we're working hard to ensure a situation we're all going to be happy about".

They were only up three days; hardly enough time for them to be deluged with mails. It smells of "Ugh nasty customers CONTACTING us; make them stop.".

:(

The Streisand Effect almost guarantees that even if it was just up 3 days they'll need completely new email addresses. The longer this goes on the more negative press they get, the more people are going to pass that mailing address around the campfire, whether or not TonyV wants it or not.

Putting something like this of somebody or yourself on the internet is basically opening Pandora's box. It never ever shuts.

Segev

As a bit of literary wit which you can take however you like:

The thing about Pandora's Box is that, in the end, the last thing to come out was Hope.

Victoria Victrix

Quote from: CapaDevans on September 18, 2012, 02:40:41 PM
I'm a bit concerned the response was "stop emailing us" rather than "we're working hard to ensure a situation we're all going to be happy about".

They were only up three days; hardly enough time for them to be deluged with mails. It smells of "Ugh nasty customers CONTACTING us; make them stop.".

:(

Or, possibly, the Testimonials I sent had someone's secretary in tears.
I will go down with this ship.  I won't put my hands up in surrender.  There will be no white flag above my door.  I'm in love, and always will be.  Dido