It is. But don't forget it's not us making them get canned. He or she worded it a bit poorly there, and certainly too harshly but it's not like we're the ones who'll give them the pink slip.
I don't like the idea of innocent, hard working people losing their jobs, not in the holiday season, not in any season. But as NCSoft continues making their mistakes, and we push them on it, it's unfortunately inevitable.