Hmm. I do think I may have stumbled into something.
On the
Contact Overview template, most of the switches referencing the "City" property include values of both "vh" and "hv". However, the switch that determines the category for contacts by level only has a "vh" case and no "hv" case. I went ahead and added that "hv" property to the switch for Contacts by Level. That might make a difference on a few pages.
Looking at the page for
The Pilgrim, I noticed there's no Contact by Level category at the bottom of the page, so I checked the Overview. I notice in this case that there's no "Level" property in the call to Contact Overview. I can't recall if we left that out intentionally for O-zone contacts, but any pages where that property is missing in the Contact Overview call would also be missing from the Contacts by Level categories.