Author Topic: Living through a Digital Apocalypse  (Read 6492 times)


FatherXmas

  • Elite Boss
  • *****
  • Posts: 1,646
  • You think the holidays are bad for you ...
Re: Living through a Digital Apocalypse
« Reply #1 on: December 21, 2012, 07:59:13 AM »
That was a very nice piece.
Tempus unum hominem manet

Twitter - AtomicSamuraiRobot@NukeSamuraiBot

Mister Bison

  • Elite Boss
  • *****
  • Posts: 686
  • *psychotic grin*
Re: Living through a Digital Apocalypse
« Reply #2 on: December 21, 2012, 08:00:36 AM »
/e hat_tip
Yeeessss....

Servantes

  • Minion
  • **
  • Posts: 26
Re: Living through a Digital Apocalypse
« Reply #3 on: December 21, 2012, 10:54:24 AM »
A good read indeed.
« Last Edit: January 03, 2013, 05:45:59 PM by Servantes »

Cryfire

  • Lieutenant
  • ***
  • Posts: 56
Re: Living through a Digital Apocalypse
« Reply #4 on: December 21, 2012, 10:36:18 PM »
Very good.

Hotaru

  • Lieutenant
  • ***
  • Posts: 77
  • Just a demo-loving fool in the Far East...
Re: Living through a Digital Apocalypse
« Reply #5 on: December 22, 2012, 09:30:49 AM »
Good read. Thanks for sharing.

Sajaana

  • Boss
  • ****
  • Posts: 105
Re: Living through a Digital Apocalypse
« Reply #6 on: December 22, 2012, 06:40:01 PM »
My only problem is the mantra, repeated about five times, of "All MMOs must end."  I dispute this.  The article makes MMO closings something akin to natural law: that the destruction of these things is inevitable and beyond anyone's control.  Yet we must be very clear.  Nature did not destroy these virtual worlds.  Human beings did, and they closed these worlds willingly.

The only reason "All MMOs must end" is because the industry wants all MMOs to end...at whatever time and for whatever silly reason strikes a publisher's fancy.


Arcana

  • Sultaness of Stats
  • Elite Boss
  • *****
  • Posts: 3,672
Re: Living through a Digital Apocalypse
« Reply #7 on: December 22, 2012, 08:56:41 PM »
My only problem is the mantra, repeated about five times, of "All MMOs must end."  I dispute this.

Everything that has a beginning has an end, Sajaana.  The problem is when they end prematurely, when there are still a critical mass of participants capable of sustaining it operationally and financially.

You hand me a million dollars a month, which is approximately what City of Heroes was bringing in, and I'll operate all of the server shards in hardened facilities with triply redundant internet connectivity and put about 60 developers and 5 operations people on the payroll to support the game, and have enough pocket change left to pay myself a six figure salary to sit at home and take credit for everything.  By any measure except for people who can't add, CoH was not just financially stable, it was wildly profitable.  It was just never going to be a hundred million dollar game. 

The City of Heroes shutdown was like Archie Manning euthanizing Eli Manning because he thought he would not grow up to be Payton Manning.  That's what really stings.

Victoria Victrix

  • Team Wildcard
  • Elite Boss
  • *****
  • Posts: 1,886
  • If you don't try, you have failed.
    • Mercedes Lackey
Re: Living through a Digital Apocalypse
« Reply #8 on: December 23, 2012, 12:00:30 PM »
What REALLY stings is the pancaking ads for Guild Wars previewing in front of The Hobbit 2D.

HOW many players would we have had if we'd had CoH ads in front of The Avengers?
I will go down with this ship.  I won't put my hands up in surrender.  There will be no white flag above my door.  I'm in love, and always will be.  Dido

FatherXmas

  • Elite Boss
  • *****
  • Posts: 1,646
  • You think the holidays are bad for you ...
Re: Living through a Digital Apocalypse
« Reply #9 on: December 23, 2012, 01:06:05 PM »
What REALLY stings is the pancaking ads for Guild Wars previewing in front of The Hobbit 2D.

HOW many players would we have had if we'd had CoH ads in front of The Avengers?
Or any Marvel or DC movie.  Heck even movies like Kick-Ass, Hancock or Chronicle considering our independent canon.

Fortunately ArenaNet was able to call it's own shots when it came to hiring an PR firm for their game.
Tempus unum hominem manet

Twitter - AtomicSamuraiRobot@NukeSamuraiBot

JaguarX

  • Elite Boss
  • *****
  • Posts: 2,393
Re: Living through a Digital Apocalypse
« Reply #10 on: December 24, 2012, 01:22:03 AM »
I wonder if COH was doomed from the start.

No ad campaign even when it would have been too easy to put it with any of the numerous countless super hero movies that have been coming out as of late. Even GW2 got ad spot with Hobbit, meaning there is ad money somewhere.

COH never got really any exposure beyond the word of mouth solely based on the players shoulders.

Not even every major store carried the game or time cards yet other games like GW and GW 2 was everywhere.

I wonder if it was the plan from the start.

Just merely a random thought. Nothing more. Nothing here to jump on.

FatherXmas

  • Elite Boss
  • *****
  • Posts: 1,646
  • You think the holidays are bad for you ...
Re: Living through a Digital Apocalypse
« Reply #11 on: December 24, 2012, 06:43:42 AM »
Also don't forget GW2 is still "new" and this is it's first Christmas, so if you are going to spend money on advertising, now IS the time.

Can any of us think back to 2004 and 2005 holidays when CoH and CoV were new?  Ads in PC gaming magazines.  Were there PC game ads even on TV at all back then never mind movies?  Console games I'm sure but PC games?  XBox 360 just came out, but the original XBox and PS2 were still going strong.  The N still had the Gamecube for what that was worth but Sega's Dreamcast hardware was dead and buried.  And of course as the joke goes "PC gaming was dead".

We live in different times now.  Gaming mags are gone.  Most computer big box stores are gone.  There might be 20ft of shelve space a BestBuy devoted to PC games, their game cards hint books when back in 2004 there were multiple aisles three shelves high of PC games (of course back then Circuit City and CompUSA were still alive).  The only MMO that routinely have ads in primetime is WoW.  I wouldn't be surprised if we don't see another GW2 ad campaign until it's first big expansion or even next Christmas season, it depends on how well it does.

The problem with advertising is that often it's a case of "chicken or the egg".  You need money to advertise to get more people to give you money so you can spend some of it toward more advertising.  The other major and cheap way is word of mouth but that can only get you so far.  In those early days of CoH/CoV we had an honest to God comic book, in comic book stores, about our game.  How much more targeted advertising do you want?  These were our people, our primary audience.  There was a lot of promo material sent to comic book shops.  Swag given away at E3.  But it's only rarely that years after a game is launched that there's a significant ad campaign.  They get pushed out of dry dock and then it's up to them and word of mouth to keep the game going, to get new blood.
Tempus unum hominem manet

Twitter - AtomicSamuraiRobot@NukeSamuraiBot

JaguarX

  • Elite Boss
  • *****
  • Posts: 2,393
Re: Living through a Digital Apocalypse
« Reply #12 on: December 24, 2012, 07:58:06 AM »
Also don't forget GW2 is still "new" and this is it's first Christmas, so if you are going to spend money on advertising, now IS the time.

Can any of us think back to 2004 and 2005 holidays when CoH and CoV were new?  Ads in PC gaming magazines.  Were there PC game ads even on TV at all back then never mind movies?  Console games I'm sure but PC games?  XBox 360 just came out, but the original XBox and PS2 were still going strong.  The N still had the Gamecube for what that was worth but Sega's Dreamcast hardware was dead and buried.  And of course as the joke goes "PC gaming was dead".

We live in different times now.  Gaming mags are gone.  Most computer big box stores are gone.  There might be 20ft of shelve space a BestBuy devoted to PC games, their game cards hint books when back in 2004 there were multiple aisles three shelves high of PC games (of course back then Circuit City and CompUSA were still alive).  The only MMO that routinely have ads in primetime is WoW.  I wouldn't be surprised if we don't see another GW2 ad campaign until it's first big expansion or even next Christmas season, it depends on how well it does.

The problem with advertising is that often it's a case of "chicken or the egg".  You need money to advertise to get more people to give you money so you can spend some of it toward more advertising.  The other major and cheap way is word of mouth but that can only get you so far.  In those early days of CoH/CoV we had an honest to God comic book, in comic book stores, about our game.  How much more targeted advertising do you want?  These were our people, our primary audience.  There was a lot of promo material sent to comic book shops.  Swag given away at E3.  But it's only rarely that years after a game is launched that there's a significant ad campaign.  They get pushed out of dry dock and then it's up to them and word of mouth to keep the game going, to get new blood.

yep. I remember those days. Some places dont even havea PC game section.

There is still a COmpUSA out here but even their computer section have been taken over by console games even though they have rows and rows of computers. "?".  I remember some advertising for computer games on tv, of course mostly the usual WoW when it hit, which was a around the same time, a few months after COX, Everquest commericals here and there, and various other computer games, sometimes more so than console games. But no COH on tv.

I guess the target audience were comic book readers as I heard they put some ads in there, but me personally I never read comic books and if I just so happened didnt see the box in walmart and was in a curious mood, I wouldnt have never heard of this game. But I heard of WoW and I dont even like the lore much or even played it for too long, nor did I even seek it out. Heard of Everquest, never played it, really didnt even know what it was about besides some fantasy game. Even heard of NeverWinter nights (1991) in passing never played it, Meridian 59, some game called Nexus, Terra, Ultima Online back in 2003 (released in 1997 I think), Dark Ages, Runescape (seen an ad for it), EVE Online (ads and the big deal of it's release that was made), even Lineage 2 then by default figured there wasa Lineage 1 hanging around, then seen ads for EverQuest 2 and that's how I found out about the sequel to the first one, of course heard about Matrix online because I liked the movie, and got wind about the games console and MMO they released, never played either one, and seen Pirates of the Caribbean in an ad on a Disney film, and then on tv, non-disney channel, Warhammer commercial, and lastly Dragon Ball online, commercial and internet ad. 

But came across COX by pure luck and if on that particular day I didnt get bored and go to the local walmart in the early am, I would have never played nor heard of COH. It wouldnt even have existed in my world since I didnt read comics nor was subscribers to PC magazines and the few that I have read had WoW and Everquest ads in it with ads to other games, but not COH.

But tv ads existed back then, just not for COH it seemed. It seemed that COH aimed for niche market and got niche market numbers but then decided that niche wasnt enough. I think COH could have  aimed for more than just comic book reader niche market and went further and appealed to wide range of people. Yes it wasa super hero mmo by definition but it hada bit of fantasy, sci-fi, shooting, super heros of course, super villians a few years later, and everything in between a few years after that. It could of been the game where there was a little for everyone if they got their name out there and aimed for more than a few comic and PC game magazine readers. Hell, it seems that most players were casual gamers and thus probably wouldnt be reading up about every game that hit the market anyways. And not all players were serious comic book fans. Given COX unique group of players, I dont think they had any of the slightest clue of how to market this game and or what was the target audience was. I think it probably was a bunch of fantasy game marketing experts looking at a super hero mmo and had no idea what to do with it and thus did nothing much at all. They dont seem to realize there is more than a few gamers that would play an MMO that is not a pure fantasy based game of orcs, elves, barbarians and magic throwing mages and endless quests. The devs knew what they had,  but the marketing people seemed as clueless as a group of chimpanzees trying to build a NASA spaceship.

FatherXmas

  • Elite Boss
  • *****
  • Posts: 1,646
  • You think the holidays are bad for you ...
Re: Living through a Digital Apocalypse
« Reply #13 on: December 24, 2012, 02:50:03 PM »
I live in a rather affluent and tech industry state in the Northeast.  We don't have a CompUSA anymore (lots in Florida I see).  Or a Fry's or a Microcenter.  We do have an Apple Store and a Microsoft Store though.

Walmart's PC section, at least at the Walmart closest to me, is a jumbled pile of misc. games in anti-theft boxes and shovelware (10,001 Mahjong Games, "Almost like Bedazzled" and "Mancy Brew and the Case of the Almost Copyright Infringement").  At least at Target it they almost have a whole aisle, well mostly one side of an aisle, but it's more than just shovelware, The Sims and WoW.

I guess if your area is too techy we just mail order parts and use digital distribution for software.
« Last Edit: December 24, 2012, 02:56:51 PM by FatherXmas »
Tempus unum hominem manet

Twitter - AtomicSamuraiRobot@NukeSamuraiBot

JaguarX

  • Elite Boss
  • *****
  • Posts: 2,393
Re: Living through a Digital Apocalypse
« Reply #14 on: December 24, 2012, 06:29:02 PM »
I live in a rather affluent and tech industry state in the Northeast.  We don't have a CompUSA anymore (lots in Florida I see).  Or a Fry's or a Microcenter.  We do have an Apple Store and a Microsoft Store though.

Walmart's PC section, at least at the Walmart closest to me, is a jumbled pile of misc. games in anti-theft boxes and shovelware (10,001 Mahjong Games, "Almost like Bedazzled" and "Mancy Brew and the Case of the Almost Copyright Infringement").  At least at Target it they almost have a whole aisle, well mostly one side of an aisle, but it's more than just shovelware, The Sims and WoW.

I guess if your area is too techy we just mail order parts and use digital distribution for software.

lol yeah this area is not tech fluent at all. There is an apple store in one of the malls but the employees do not seem to know anymore about the product than I do, and that is not much. No microsoft store and targets here have computer game shelf. Sim games, WoW in one place while the rest of the display is those little games like that Mahjong and other various crap. Only Compusa here sell anything computer related on a decent scale, which isnt much at all. It's even hard to get good computer parts down here. You wont be able to go somewhere and build a decent normal average computer because they dont have all the parts or even most. You can get a hard drive and memory sticks and outdated video cards that's it. Well many people do call this city the forgotten crap hole of America. Many people dont even know this city existed, even people in the same state.

Starsman

  • Elite Boss
  • *****
  • Posts: 286
Re: Living through a Digital Apocalypse
« Reply #15 on: December 26, 2012, 07:40:15 PM »
Or any Marvel or DC movie.  Heck even movies like Kick-Ass, Hancock or Chronicle considering our independent canon.

Fortunately ArenaNet was able to call it's own shots when it came to hiring an PR firm for their game.

Heck, when was the last time CoH had ads in any printed comic? That was THE core demographic and it was, as far as I know, not targeted since the release of CoV (and that's a guess, I just asume there were print comic ads for CoV.)
For the sake of the community: please stop the cultural "research" in your attempt to put blame on the game's cancelation.

It's sickening to see the community sink that low. It's worse to see the community does not get it.

I'm signing off and taking a break, blindly hope things change.

Starsman

  • Elite Boss
  • *****
  • Posts: 286
Re: Living through a Digital Apocalypse
« Reply #16 on: December 26, 2012, 08:28:01 PM »
For the sake of the community: please stop the cultural "research" in your attempt to put blame on the game's cancelation.

It's sickening to see the community sink that low. It's worse to see the community does not get it.

I'm signing off and taking a break, blindly hope things change.

FatherXmas

  • Elite Boss
  • *****
  • Posts: 1,646
  • You think the holidays are bad for you ...
Re: Living through a Digital Apocalypse
« Reply #17 on: December 27, 2012, 03:01:39 AM »
Tempus unum hominem manet

Twitter - AtomicSamuraiRobot@NukeSamuraiBot

Victoria Victrix

  • Team Wildcard
  • Elite Boss
  • *****
  • Posts: 1,886
  • If you don't try, you have failed.
    • Mercedes Lackey
Re: Living through a Digital Apocalypse
« Reply #18 on: December 27, 2012, 03:25:06 AM »
I believe you have hit on the right analogy.  MMOs are indeed like TV series.  And TV series advertise constantly in the form of "This week on..." plugs among other shows.  Because someone who likes detective shows might be intrigued by a detective episode or character on a Science Fiction show.  And someone who likes horror might be intrigued by an intimation of horror on a police procedural.

Which is precisely why NCSoft should never have killed its promotional budget.  Poor Hosun Lee was having to operate on "what can we get for free."
I will go down with this ship.  I won't put my hands up in surrender.  There will be no white flag above my door.  I'm in love, and always will be.  Dido

Arcana

  • Sultaness of Stats
  • Elite Boss
  • *****
  • Posts: 3,672
Re: Living through a Digital Apocalypse
« Reply #19 on: December 27, 2012, 04:05:37 AM »
I believe you have hit on the right analogy.  MMOs are indeed like TV series.  And TV series advertise constantly in the form of "This week on..." plugs among other shows.  Because someone who likes detective shows might be intrigued by a detective episode or character on a Science Fiction show.  And someone who likes horror might be intrigued by an intimation of horror on a police procedural.

Which is precisely why NCSoft should never have killed its promotional budget.  Poor Hosun Lee was having to operate on "what can we get for free."
As I understand it, Black Pebble's budget was negative.  I think he used to operate a car wash at Paragon just to balance his budget to zero.

Starsman

  • Elite Boss
  • *****
  • Posts: 286
Re: Living through a Digital Apocalypse
« Reply #20 on: December 27, 2012, 04:07:34 AM »
MMOs are far from being a new thing. We have been with them for nearly 20 years now. There are plenty of people out there that don't recall a world where MMOs did not exist.

Now the TV analogy... it is indeed close but not bullseye, not for every MMO. By definition an MMO does have a lot of work up front, years worth of production, 3 years is ideal but 6 years is not unheard off. By contrast, the amount of money you sink in subsequent content tends to be rather small.

TV shows do spend some up-front money for set-building but the up-front cost is not as disproportionate. Script writers and actors charge a LOT of money per episode. Even then, they market the show to the end, and not only in the station it's broadcasted. You see the show marketed in other stations that belong to the same network, in Hulu and Youtube via full video spots, over the web, on the radio, etc. They wont stop promoting a TV show until they cancel it, and even that last episode is heavily  promoted.

As far as the MMO model goes, boxed expansions have worked for a long time. It may no longer work well, though. Ideally, even if we complained about it, CoH would have seen a yearly expansion, even if this meant thinner independent issues. Think of the expansions as the "episodes", or perhaps the seasons, of a TV show. They are great points for new players to jump in and well marketed content for those that did "everything" to return to. Yea we likely got that in the form of issues, but few outside the game knew about those issues.

I quit the game for a while after GR came out, and I didn't realize how many issues came out until I decided to return to the game. Social media may work, but it tends to work best at engaging current audience than spreading the voice (unless you give the followers something they feel motivated to share, something that has strong marketing punch behind it.)

Mind you: there were other things wrong with CoH. We got used to it over years and feel it as second nature, but the UI for CoH was horrible. Too many things all over the place, too many things hidden under layers and layers. Important features like the power inventory represented as a tiny un-searchable and un-categorized list of names. Movement was not exactly natural either out of the box. I got a few casual gamers to try the game and they had a very rough time getting around the interface and the controls. It is not very helpful to bring players in if there is such a high hurdle between the player and the game. I attempted to bring this up a few times but most players seemed extremely content about it.
For the sake of the community: please stop the cultural "research" in your attempt to put blame on the game's cancelation.

It's sickening to see the community sink that low. It's worse to see the community does not get it.

I'm signing off and taking a break, blindly hope things change.

Starsman

  • Elite Boss
  • *****
  • Posts: 286
Re: Living through a Digital Apocalypse
« Reply #21 on: December 27, 2012, 04:08:46 AM »
I think he used to operate a car wash at Paragon just to balance his budget to zero.

I would love if my brain didn't default to "you are likely serious... " in this situation...
For the sake of the community: please stop the cultural "research" in your attempt to put blame on the game's cancelation.

It's sickening to see the community sink that low. It's worse to see the community does not get it.

I'm signing off and taking a break, blindly hope things change.

Victoria Victrix

  • Team Wildcard
  • Elite Boss
  • *****
  • Posts: 1,886
  • If you don't try, you have failed.
    • Mercedes Lackey
Re: Living through a Digital Apocalypse
« Reply #22 on: December 27, 2012, 04:21:16 AM »
As I understand it, Black Pebble's budget was negative.  I think he used to operate a car wash at Paragon just to balance his budget to zero.

Everybody remember the very first Humble e-Book Bundle?  The one that netted about a million and a half dollars?

The one we were privileged to participate in?

I had a campaign ready to go to attach to that, which would have cost nothing.

EXTENSIVE preface about CoH, how we all met, what our characters were like as CoH versions, and how we decided to turn them loose in a new setting.

Extensive description of the game, and links.

Front page promotion on my website.

I was going to ask Hosun for some sort of special game-code for a "gimme" for people that bought the book.  Free German Shepherd as a callback to "Leader of the Pack" probably.

I was going to talk to him about it after labor day weekend.

....right.
I will go down with this ship.  I won't put my hands up in surrender.  There will be no white flag above my door.  I'm in love, and always will be.  Dido

FatherXmas

  • Elite Boss
  • *****
  • Posts: 1,646
  • You think the holidays are bad for you ...
Re: Living through a Digital Apocalypse
« Reply #23 on: December 27, 2012, 05:14:25 AM »
I believe you have hit on the right analogy.  MMOs are indeed like TV series.  And TV series advertise constantly in the form of "This week on..." plugs among other shows.  Because someone who likes detective shows might be intrigued by a detective episode or character on a Science Fiction show.  And someone who likes horror might be intrigued by an intimation of horror on a police procedural.

Which is precisely why NCSoft should never have killed its promotional budget.  Poor Hosun Lee was having to operate on "what can we get for free."
Yes but "new" TV shows often have existing popular shows to lead in and out of as well as having "free" advertising around other shows on that network or network family (like seeing USA Network shows advertise on SyFy or vice versa). 

Now Popcap has a tendency to put up a "also by Popcap" screen when you quit one of their games and you could say the NC Launcher program did provide a similar function, displaying news about the all of the MMOs in their stable unless you always bypassed that with the direct game shortcuts.  However you couldn't avoid it during a patch (which makes me believe that's partially the reason CO and STO is patched weekly so they can flash you about the new items in the store.

Now you can't spend say a million dollars on ads unless you are absolutely sure you will make more than a million dollars back in the long run.  I don't think the industry knows what is the most cost effective way to attract new customers to an existing MMO.  For CoH, would it have been better to keep publishing a tie-in comic and get it into comic book shops everywhere or just have a reasonable size booth at all the major comic and game cons in NA with a couple of rigs up and running with developed characters ready to play?  Would Marvel or DC have allowed a nationwide ad for a superhero MMO in front of their movie when they have their own MMOs?  And before you say anything it's not like Turbine could have any influence over stopping the GW2 ad in front of The Hobbit.  And how much did that little ad cost ArenaNet and would they have done it if The Hobbit came out in February and not during the Christmas buying season?

I still believe that some of this "they should have advertise more" sentiment is based on us wanting others to see what we play.  Face it we hated it when someone would say "I never heard of that game" or "why aren't you playing WoW".  We wanted ads so others would at least be aware of the game we play and that MMO doesn't just mean WoW.  It's like being a fan of some overseas football or rugby team and are annoyed that there isn't more people who have heard of them.  We wanted an ad that was seen widely enough that someone would turn to their roommate/SO/friend and say "hey that's the game Joe at work/my lab partner/Jane's friend plays".  We craved for others to know about the game from sources other than us.  We want someone to walk up and say "hey I saw an ad for the game you are always talking about".
Tempus unum hominem manet

Twitter - AtomicSamuraiRobot@NukeSamuraiBot

FatherXmas

  • Elite Boss
  • *****
  • Posts: 1,646
  • You think the holidays are bad for you ...
Re: Living through a Digital Apocalypse
« Reply #24 on: December 27, 2012, 06:05:35 AM »
MMOs are far from being a new thing. We have been with them for nearly 20 years now. There are plenty of people out there that don't recall a world where MMOs did not exist.

Now the TV analogy... it is indeed close but not bullseye, not for every MMO. By definition an MMO does have a lot of work up front, years worth of production, 3 years is ideal but 6 years is not unheard off. By contrast, the amount of money you sink in subsequent content tends to be rather small.

TV shows do spend some up-front money for set-building but the up-front cost is not as disproportionate. Script writers and actors charge a LOT of money per episode. Even then, they market the show to the end, and not only in the station it's broadcasted. You see the show marketed in other stations that belong to the same network, in Hulu and Youtube via full video spots, over the web, on the radio, etc. They wont stop promoting a TV show until they cancel it, and even that last episode is heavily  promoted.

As far as the MMO model goes, boxed expansions have worked for a long time. It may no longer work well, though. Ideally, even if we complained about it, CoH would have seen a yearly expansion, even if this meant thinner independent issues. Think of the expansions as the "episodes", or perhaps the seasons, of a TV show. They are great points for new players to jump in and well marketed content for those that did "everything" to return to. Yea we likely got that in the form of issues, but few outside the game knew about those issues.

I quit the game for a while after GR came out, and I didn't realize how many issues came out until I decided to return to the game. Social media may work, but it tends to work best at engaging current audience than spreading the voice (unless you give the followers something they feel motivated to share, something that has strong marketing punch behind it.)

Mind you: there were other things wrong with CoH. We got used to it over years and feel it as second nature, but the UI for CoH was horrible. Too many things all over the place, too many things hidden under layers and layers. Important features like the power inventory represented as a tiny un-searchable and un-categorized list of names. Movement was not exactly natural either out of the box. I got a few casual gamers to try the game and they had a very rough time getting around the interface and the controls. It is not very helpful to bring players in if there is such a high hurdle between the player and the game. I attempted to bring this up a few times but most players seemed extremely content about it.
But a brand new show usually has a cast of mostly unknowns or haven't been seen on TV or movies anytime recently so their initial per episode cost is relatively low.  It's only after the show becomes popular and the actors feel irreplaceable that they insist on major raises.  Funny that I never heard of Joss Whedon having that problem.  :roll:

And while try that MMOs aren't new, the MMO market is very different today then say 10 years ago.  Sticking with the TV metaphor, studios were OK back then with unique, quirky shows that had a passable size following but today they want Friends or Dallas.

And while you can have a new box edition out for the holidays every year with it's own ad campaign, places that stock box PC games have dwindled and those that still do have less space for stock than even 5 years ago.  A box or time card on the shelf is "free" advertising.  It reinforces the fact that your MMO is still alive and kicking.

Still there's been a lot of forces over the last five to ten years that have significantly changed the PC gaming landscape.  The death of gaming magazines.  The adoption of broadband download services (remember that broadband isn't universal or inexpensive in the US) and online stores have discourage retailers from stocking physical product (I notice in BestBuy that they are selling some games as just a card, requiring you to download it yourself, for the same price as the previous box edition).  Targeted social media advertising might help, custom ads displayed for people who may be more likely to buy your game,  but that only works if the likely target is willing to over share enough information that such a profile could be identified.
Tempus unum hominem manet

Twitter - AtomicSamuraiRobot@NukeSamuraiBot