Author Topic: Scan.msi prompt  (Read 2410 times)


  • Underling
  • *
  • Posts: 3
Scan.msi prompt
« on: August 29, 2011, 04:15:45 PM »
I extracted Sentinel into my City dir. When I run the application I get two windows that pop up. One is the main Titan window and another is a install prompt looking for scan.msi which of course it can't find. Not only that but Sentinel's main window reports no online tracking and I can't login at all.

Thought it was as simple as extract/run/update etc...I have the latest version of Sentinel. Currently running WinXP Home SP3. Anyone had this issue at all?


  • Mary Poppins
  • Titan Staff
  • Elite Boss
  • ****
  • Posts: 1,740
Re: Scan.msi prompt
« Reply #1 on: August 29, 2011, 07:18:19 PM »
scan.msi? That sounds like something that might be part of your antivirus software. I'd look into that, since it's not a part of Sentinel.