Author Topic: XMPP was unable to connect!Login attempts return an error  (Read 2378 times)

ArcaneFire

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XMPP was unable to connect!Login attempts return an error
« on: September 22, 2016, 11:38:29 PM »
Login attempts return an error:
"XMPP was unable to connect!
Make sure that your XMPP login information is correct."
The login info is verified, issue 24 installation location is correct, Anti-virus exceptions are in place. Is the problem with my C.O.T account, or is there more troubleshooting to be done on my end?

ArcaneFire

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Re: XMPP was unable to connect!Login attempts return an error
« Reply #1 on: September 23, 2016, 11:18:34 PM »
For others who might experience this in the future - re-installing Norton's A/V, and excluding the Paragon Chat files (again) cured the problem.

FloatingFatMan

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Re: XMPP was unable to connect!Login attempts return an error
« Reply #2 on: September 24, 2016, 07:25:14 AM »
For others who might experience this in the future - re-installing Norton's A/V, and excluding the Paragon Chat files (again) cured the problem.

Uninstalling that garbage and going with an AV that's actually effective would also work well. :p