Titan Network

Titan Network => Feedback => Topic started by: BitLoadR on June 14, 2013, 06:10:12 PM

Title: Unable to log into Titan main site
Post by: BitLoadR on June 14, 2013, 06:10:12 PM

I can log in on Titan Forums, CiT, CoH Faces, but the main site won't accept the same credentials.

Why?

Title: Re: Unable to log into Titan main site
Post by: Sekoia on June 14, 2013, 09:04:17 PM

CIT, Faces, and the main site all authenticate against the same database so if you can log into one you should be able to log into them all. Usually when this happens it's due to cookie issues. Try clearing your cache and cookies and see if that fixes it.

Title: Re: Unable to log into Titan main site
Post by: BitLoadR on June 16, 2013, 06:12:31 PM

Quote from: Sekoia on June 14, 2013, 09:04:17 PM

CIT, Faces, and the main site all authenticate against the same database so if you can log into one you should be able to log into them all. Usually when this happens it's due to cookie issues. Try clearing your cache and cookies and see if that fixes it.

I just facepalm-slap-kick-knifethruchest-bullittohead-ed myself. I'm a frick'n ICT Support desk agent and clearing cookies is one of the first things we try when one of our customers says that he can't log in to a site...

...it worked. I can log in again...

Okay, I'm gonna sit in a corner and weep for an hour or so feeling ashamed...