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Paragon Chat => General => Topic started by: ArachnosCommander on July 08, 2015, 08:04:03 PM

Title: Paragon Chat Bug thread
Post by: ArachnosCommander on July 08, 2015, 08:04:03 PM
Just wanted to see if there was an "official" thread for bug with the Paragon Chat in conjunction with the CoH client.

What I'm noticing is that the Elemental Order costume set is not being accepted when importing a character. I'm getting the same issue with the CoV Collectors edition cape. The cape is coming up as a purchase item in the defunct store.
Title: Re: Paragon Chat Bug thread
Post by: Shadeknight on July 08, 2015, 08:14:47 PM
EDIT: No costume bugs so far, I believe, that I've found
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on July 09, 2015, 01:08:44 AM
Just wanted to see if there was an "official" thread for bug with the Paragon Chat in conjunction with the CoH client.
There is now!
Title: Re: Paragon Chat Bug thread
Post by: The-Hunter-JLJ on July 09, 2015, 07:13:47 AM
Bug -

Custom channel Guardian spontaneously reset me to operator (so far as we know), and bounced the guy who is SUPPOSED to be the operator. So far we've not been able to pass the star back. I've tried both the graphic interface, and the old /chan_user_mode <channel name> <username> +operator.

Kinda suspect that if I had an XMPP client it would be simple, and it is entirely possible that Pepsi somehow switched Op accidentally. Either way, worth pointing this out, because whether operator error or a real bug, it may happen again and need to be fixed.

(edit) - I just spent a little time looking around at all the custom channels I had joined. Looks like I am now the operator of at least half of them. Not sure what's up with that, may be WAI, but since I've already had one (former) chanop send me a tell and ask for the star back, and not been able to figure out how to make it happen, figure it is worth mention.
Title: Re: Paragon Chat Bug thread
Post by: AudreyWinter on July 09, 2015, 10:32:30 AM
Some things I've noticed. I'm not sure how many of these are bugs and how many are simply "it's early going yet".

* Only part of the Retro-SF costume set is working: the boots and the skirt. The gloves are missing from the list of available pieces. (I'm guessing the Elemental Order set is one of those that hasn't been implemented yet?)

* Most of the invisibility problems have gone away, but not all. I had a character who was invisible to everyone no matter what I did, both using the Retro-SF boots and skirt and using pure "stock" pieces.

* Some UI customizations stick, some do not. Text size and profanity filter settings stay, but keymapping changes do not, for example.

* The door to the Tiki Lounge works only in one direction, going in. Coming back out, it sticks me into the wall and I have to mapmove out and back into the D.
Title: Re: Paragon Chat Bug thread
Post by: Shadeknight on July 09, 2015, 10:53:53 AM
Tells are currently going through, but you'll also get a 'unknown command:' variable in your chatbox even if it sends.

I'll edit with the full thing later, as I don't have an immediete tell in my chatbox's scroll length
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on July 09, 2015, 11:37:11 AM
* The door to the Tiki Lounge works only in one direction, going in. Coming back out, it sticks me into the wall and I have to mapmove out and back into the D.

You can also just type /stuck to get ported to the Pocket D entrance.
Title: Re: Paragon Chat Bug thread
Post by: Styrj on July 09, 2015, 12:40:16 PM
I noticed that whenever I /mapmove x (source & destination don't matter), my powers, insp., salvage, etc. trays collapse from three (my usual setup) to a single tray. Don't really know if this is a bug or normal behavior (for now hopefully).  FYI, in Icon, I could go from map to map without my trays collapsing to a single tray.  In either case Thank You (CW & Team) for this.
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on July 09, 2015, 01:05:53 PM
Custom channel Guardian spontaneously reset me to operator (so far as we know), and bounced the guy who is SUPPOSED to be the operator. So far we've not been able to pass the star back. I've tried both the graphic interface, and the old /chan_user_mode <channel name> <username> +operator.

Not really a bug, more an implementation detail.

When you /chanjoin a channel that doesn't exist, Paragon Chat automatically creates the corresponding XMPP chatroom. It uses the room configuration interface to request that this room be created as non-persistent. That means when the last person leaves the room, the room ceases to exist and no longer retains information about who originally created it.

This is by design, as otherwise every time somebody typed /chanjoin on a lark, a permanent chatroom would be created that would hang around forever, even if the owner immediately left the room. That's due to some quirks of how XMPP handles room ownership that make it impossible to duplicate the traditional COH behavior exactly.

It is not implemented yet, but the current plan is for Paragon Chat to convert the temporary room into a persistent room the first time you do something substantial to the channel, such as promoting someone else to operator status or setting the room to private.

For now, if you want the channel to stick around and retain its ownership and moderator list, you'll need to create the chatroom using a standard XMPP client and then join it from Paragon Chat using /chanjoin.
Title: Re: Paragon Chat Bug thread
Post by: slickriptide on July 09, 2015, 05:16:41 PM
I'm not sure if this is strictly a "bug" or if there is a setting I can adjust - While I'm in Paragon Chat, my client "lags" about every three seconds. In the real game, it would be rubber-banding. Here, it just stops for a second or so then runs smoothly for three seconds, then lags again, ad inifinitum.

Any ideas/suggestions?

***EDIT***

Having tried Icon for the first time I'm finding that I have a similar "lag" problem there also. That seems to indicate that it's a problem in my system or configuration somewhere.



Title: Re: Paragon Chat Bug thread
Post by: Pengy on July 09, 2015, 05:56:25 PM
Codewalker said in chat that Paragon Chat was supposed to be sending the authorization bits for body/scale alterations to the client. All of the Cosmetic Surgeons I visited while running 0.96 or 0.965 had the Body tab disabled in the tailor window.
Title: Re: Paragon Chat Bug thread
Post by: Aoide on July 10, 2015, 01:35:00 AM
For some reason, the full sized Veteran Reward wings (which were available back when Paragon Chat first went live) are now considered an invalid costume piece.

Odds are I could get them back if I did a DB edit (like some people are doing for the npc pieces) but I figured I might as well post this up here as an FYI.
Title: Re: Paragon Chat Bug thread
Post by: BluArcher on July 10, 2015, 01:58:10 AM
I have a friend who made 2 heroes and logged out of the game only to return and  both heroes are gone and when he makes them again it tells him the names are taken
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on July 10, 2015, 02:00:42 AM
Is he using the same name (including upper/lowercase) on the City of Heroes login screen (not the Paragon Chat login)? Characters are stored per username there, but they still belong to the same XMPP account, so they still have to be unique per XMPP account.
Title: Re: Paragon Chat Bug thread
Post by: WolfSoul on July 10, 2015, 02:55:02 AM
*Deleted, all ready answered. *
Title: Re: Paragon Chat Bug thread
Post by: gideon on July 10, 2015, 12:46:15 PM
Also certain costume pieces (the Trenchcoat is the main culprit so far) are perfectly fine and selectable in the character creator, but aren't available in Icon.

I also seem to have a character that crashed on entering, and is now unselectable. Fairly sure it's related to some costume pieces, but is there any way of finding out which ones short of trial and error?
Title: Re: Paragon Chat Bug thread
Post by: The Fifth Horseman on July 10, 2015, 01:24:58 PM
It seems some component of paragon Chat does not like localized characters in your %APPDATA% path (in my case, "ł" ).
"Failed to initialize the database. Your ParagonChat.db file may be corrupt".
Using -pcdir command line option as described here (http://www.cohtitan.com/forum/index.php/topic,11088.0.html) to change the path to my CoH directory (or anything that does not contain localized characters) fixes that problem immediately.
Title: Re: Paragon Chat Bug thread
Post by: Floride on July 12, 2015, 01:18:25 PM
Global Friending someone who's offline will cause their Global Friends list to display your name oddly, and the client may get stuck in a loop and keep re-sending them the same request every time they log in, even after they accepted. DON'T BE THAT GUY. Only send Global Friend Requests to people who are currently online with you.

However, If you do send them one while they're offline and they eventually accept, DO THIS: wait until you are both online at the same time, un-global them, and send them another request.

If they decline this time, well, that's a separate issue, Donald Trump.  ;D

CW knows about this issue but it's not a priority because it has an easy in-game fix.
Below I document exactly what happened to me and how we fixed it, just for reference.

Spoiler for Hidden:
My buddy was logged in. I was logged out. My buddy invited me to be global friends by manually typing in my global name to the global friend request. Then he logged out.
Later on, I logged in and immediately recieved his global friend request popup. I accepted and in my Global Friends window he was highlighted as though he was online, but he wasn't, and his status was "Pending...".
The next day we were both logged in and to him my handle & status were "Floride" & "Floride" respectively, but he still showed up in my Global Friends as "(my buddy's name)" & "Pending...".
The issue was fixed by him un-global-friending me and re-inviting me to be global friends, this time while we were both online.
Title: Re: Paragon Chat Bug thread
Post by: Krohmarr on July 13, 2015, 08:57:59 AM
Not sure if this is a bug, or something wrong or what but I cannot see local or emotes at all period. I have tryed everything under the sun and nothing seems to work.
Title: Re: Paragon Chat Bug thread
Post by: Fireheart on July 13, 2015, 06:39:27 PM
Every time I change zones/maps, my keybinds revert to default and I have to reload them from my keybinds file.  Also, my chat channels get reset, so that I lose 'focus' on the one that I'm using at the time and have to re-select it.

Every time I load/switch characters, I have to reload my keybinds and UI from the Options menu/window.

Be Well!
Fireheart
Title: Re: Paragon Chat Bug thread
Post by: Antipode on July 13, 2015, 08:31:13 PM
Reporting a...kind of bizarre bug.  I was playing around earlier and no matter where I was, I could see Tiger White from @FloatingFatMan's local and emotes.  To give an idea, I was in Faultline while she was at the Pocket D blueside bar.  She came in loud and clear.

I got in close to her and left the vicinity again, sent Fatman a few tells, and the issue seemed to spontaneously clear up, but until then it persisted through multiple relogs.  I'll update this if it happens again, but it seems to be gone for now.
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on July 13, 2015, 08:38:45 PM
At about the same time, a friend of mine, Fea, was experiencing major chat lag. No text in PD for 4 minutes, then suddenly it all streamed in at once. Wall of text!
Title: Re: Paragon Chat Bug thread
Post by: Shadowe on July 13, 2015, 09:23:58 PM
Time stamp for Feas error was 20.27 GMT, judging by her expletive when it all came in.
Title: Re: Paragon Chat Bug thread
Post by: BluArcher on July 13, 2015, 09:34:56 PM
Is he using the same name (including upper/lowercase) on the City of Heroes login screen (not the Paragon Chat login)? Characters are stored per username there, but they still belong to the same XMPP account, so they still have to be unique per XMPP account.


He has tried every way he can think of to spell his name and nothing works .....he did say after he logged out the first time paragon chat tequila and all files related to them vanished from his computer forcing him to redownload everything .....that's when his issue with his missing toons started
Title: Re: Paragon Chat Bug thread
Post by: HorseManDemon on July 13, 2015, 10:31:06 PM
Very minor visual bug. After using /em magiccards, if you stand still for several seconds, another burst of cards will fly out of your character. This appears to continue happening until you move. Not sure if other people in the client see the extra card flurries.
Title: Re: Paragon Chat Bug thread
Post by: Vr2Lrose on July 13, 2015, 10:59:52 PM

He has tried every way he can think of to spell his name and nothing works .....he did say after he logged out the first time paragon chat tequila and all files related to them vanished from his computer forcing him to redownload everything .....that's when his issue with his missing toons started

If you look in your coh folder if your friend had walked around and looked at people he may notice a folder with his username  it contains a text file for character notes... I may be wrong but the name of that folder since its auto generated should have the correct  capitalization.
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on July 14, 2015, 12:24:14 AM
Every time I change zones/maps, my keybinds revert to default and I have to reload them from my keybinds file.  Also, my chat channels get reset, so that I lose 'focus' on the one that I'm using at the time and have to re-select it.

Every time I load/switch characters, I have to reload my keybinds and UI from the Options menu/window.

Be Well!
Fireheart
Known. On the roadmap.
Title: Re: Paragon Chat Bug thread
Post by: Valtyr on July 14, 2015, 07:55:27 AM
Small bug, not Chat breaking but still present: Rita Mayfair (http://paragonwiki.com/wiki/Rita_Mayfair) the Praetorian tailor is missing. Probably just on vacation, though. Or maybe she evacuated because of the impending Hamipocalypse.
Title: Re: Paragon Chat Bug thread
Post by: Pengy on July 14, 2015, 12:24:42 PM
Small bug, not Chat breaking but still present: Rita Mayfair (http://paragonwiki.com/wiki/Rita_Mayfair) the Praetorian tailor is missing. Probably just on vacation, though. Or maybe she evacuated because of the impending Hamipocalypse.
They aren't important without a game, but Annah, Granny Beldam, and whoever is the Halloween contact in Imperial City are also gone.
Jack Wolfe is present, but the red and gold contacts to turn respecs in are missing.
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on July 14, 2015, 01:00:02 PM
Small bug, not Chat breaking but still present: Rita Mayfair (http://paragonwiki.com/wiki/Rita_Mayfair) the Praetorian tailor is missing. Probably just on vacation, though. Or maybe she evacuated because of the impending Hamipocalypse.

Most likely their names are missing from the client translations. We're actually kind of lucky that the client included as many NPC names as it did, since it doesn't really need to have them locally.

Paragon Chat does not spawn NPCs that are missing a translation. They show up in Icon with names like P751975138.

I think Leandro is working on a script to scan the map files and look for NPCs whose name needs to be filled in, probably in an external .cfg file.
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on July 14, 2015, 01:19:38 PM
That probably explains the missing bartender from the upper level blue bar in Pocket D...
Title: Re: Paragon Chat Bug thread
Post by: Valtyr on July 14, 2015, 03:42:48 PM
Title: Re: Paragon Chat Bug thread
Post by: Phocks on July 14, 2015, 07:47:47 PM
Small bug, but occasionally bios for some players will be infinitely stuck on "Retrieving." I couldn't reliably reproduce it, but logging to character select and back in fixed it.
Title: Re: Paragon Chat Bug thread
Post by: Vr2Lrose on July 15, 2015, 08:23:44 AM
As of .97f I cannot log into paragonchat, today is the first time ive had issues
im runing Windows 7
and the version is .97f

paragonchat.exe seems to load fine it lets me log in and select the character
then when the character loads up and the helper prompt pops up The paragonchat log in box errors out and closes leaving me mapserver disconnected

Ive reloaded a few times, Verified files, tryed to load paragonchat.exe as admin, tried rebooting
just to make sure no extra paragon chats were floating around. Its not a firewall issue. made sure my password was updated. I have been searching these forums for other ideas.

i can connect fine via pidgin or phone Jabber clients. and noone else I know is having issues  so i figured I better report this. If i find a solution ill report back.
Title: Re: Paragon Chat Bug thread
Post by: Leandro on July 15, 2015, 09:44:34 AM
Did you try different characters? Try renaming the %APPDATA%\Paragon Chat\Database directory to something else, and if that fixes the problem, zip the folder and send it our way so we can check if the database is OK. Might also want to delete any custom config from %APPDATA%\Paragon Chat\Config
Title: Re: Paragon Chat Bug thread
Post by: Vr2Lrose on July 15, 2015, 10:10:31 AM
yes i did try all 3 characters and made a new one as soon as it hit AP  bewm 
before i wrote my first post I did try renaming the database no help, tried renaming config also... no change. because these were suggested in forums to others.  and I wanted to be sure the answer was not one of the "Easy fixes" before posting.
i also removed the data folder in the coh directory... because I was worried popmenu or keybinds files may be to blame.



Title: Re: Paragon Chat Bug thread
Post by: Vr2Lrose on July 15, 2015, 10:08:58 PM
so in app data i renamed config/database (i also renamed the ncsoft folder to NcOld)
in the coh file i renamed Data(with pop window info) to Databkup i tossed all bind/opton saves in the Databkup file as well to be safe.

(i also tried loading with firewall off no luck)

I tried reloading the paragonchat exe and
using /xmpp_set_jid... ect and /xmppconnect
(i had typoed my password once hence error)

and then it connected then promptly crashed paragonchat.ext.

Picture of crash:
(https://images.weserv.nl/?url=assets-cloud.enjin.com%2Fusers%2F1188881%2Fpics%2Foriginal%2F3310658.jpg)

((as a side note i actually rather like troubleshhoting wierd errors so im not overly distressed as long as this end up being helpful to development. If anyone has ideas i can try feel free.
Title: Re: Paragon Chat Bug thread
Post by: Tantalum on July 16, 2015, 03:08:56 AM
When I installed 0.966, I created a Mastermind (Mercs + Pain Dom).  When it came to weapons, i had a slew of options to choose from (i chose dual weapons). 

with 0.97F, i only  have ~10 weapons to choose from, dual weapons not among them (this is at the character creation at the beginning and I haven't checked tailor).   

edit:  ack sorry..should have put this in the costume thread.
Title: Re: Paragon Chat Bug thread
Post by: Vr2Lrose on July 16, 2015, 10:03:49 PM
ok  on a hunch i went and made a NEW coh titan account  no caps no numbers
and i can login with the new one but not with Vr2LRose.

I didn't  want to delete or  change my Vr2lrose Account in case it  didn't work but I might swap to the new global one in the future if it will prevent buggyness. Im keeping the old account for now in case leandro or codewalker need to look at it,

Soo if your game crashes for no reason. Making a new account or changing your global may work.

EDIT:
today i couldn't login to the new account  either  so i deleted and remade it  exactly as it was.
and was able to get in  the  vr2lrose account still cannot get in. but this proves its not the number
its the account that is  somehow getting corrupt.

I have the same settings binds chats files the ONLY difference i can see is  my global friend list
cause remaking reset that.  Hopefully this  will help trouble shoot this odd bug.
Title: Re: Paragon Chat Bug thread
Post by: SuburbanHell on July 18, 2015, 01:34:02 AM
On the Manticore's Mansion map, the dark opening at the end of the map where there is no door when you click on it the game freezes up for about 10 second and then it goes back to normal instead of a door "you can't enter" type message coming up.
Title: Re: Paragon Chat Bug thread
Post by: laufeyjarson on July 20, 2015, 04:44:19 AM
Reporting a...kind of bizarre bug.  I was playing around earlier and no matter where I was, I could see Tiger White from @FloatingFatMan's local and emotes.  To give an idea, I was in Faultline while she was at the Pocket D blueside bar.  She came in loud and clear.

I got in close to her and left the vicinity again, sent Fatman a few tells, and the issue seemed to spontaneously clear up, but until then it persisted through multiple relogs.  I'll update this if it happens again, but it seems to be gone for now.

I'm seeing this now, except I can't clear it up.  It's odd.
Title: Re: Paragon Chat Bug thread
Post by: Onition on July 20, 2015, 07:58:31 AM
tl;dr I could only see two player models at a time

So. Earlier in the D, I was doing my RP with a group of people. I went to switch characters, I ended up being Disconnected from the mapserver (the client did not crash). When I finally got in, for some odd reason I could only see two other character models in a group of about 5 total. I completely relogged and came back in (after having a few disconnection issues as stated before.) When I returned the others had went to sleep for the night. I do not know it was solved with relogging, but I do know I have seen three character in my area.

Side Note: The only way for a character to reappear was to walk into them, but causing another to disappear.
Title: Re: Paragon Chat Bug thread
Post by: Floride on July 21, 2015, 07:30:33 AM
I just saw a bug that I remember turning in to Paragon Studios and they fixed it but it's back. If you go to the Skyraider Base in Sharkhead Isle and go underneath the center of it, there's a long chain on a hook that should stretch down from under the base almost to the water's surface. But it's hard to see it, the way it's flashing around fully extended, colliding with everything in it's radius. You can't even see it move because it flickers around like it's in a super-fast strobe light.
BTW, when I got the reply that they fixed it I double checked it and it was fine, so I know it's possible to calm it down.
Don't know if it matters but thought I'd mention it.
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on July 21, 2015, 07:03:26 PM
This is Paragon Chat bugs, not City of Heroes client bugs. Unfortunately, we can do nothing about the client without tampering with the files, and that takes PC out of being kosher.
Title: Re: Paragon Chat Bug thread
Post by: saipaman on July 21, 2015, 11:18:08 PM
This may not be a PC bug.  Behind Wentworth's in Talos is an NPC named Albert Maurer.  The character model is female.  That's a male name.
Title: Re: Paragon Chat Bug thread
Post by: Floride on July 23, 2015, 04:09:57 PM
This is Paragon Chat bugs, not City of Heroes client bugs. Unfortunately, we can do nothing about the client without tampering with the files, and that takes PC out of being kosher.
Doh! *does a Vinnie Barbarino impression "I'm so confuuused"*
Actually, I know the difference between the client and PC I just forgot for a moment. I'm just so excited about being in Paragon again I'm losing my marbles  :D
Title: Re: Paragon Chat Bug thread
Post by: Leandro on July 29, 2015, 01:27:29 PM
This may not be a PC bug.  Behind Wentworth's in Talos is an NPC named Albert Maurer.  The character model is female.  That's a male name.

http://paragonwiki.com/wiki/Albert_Maurer
Title: Re: Paragon Chat Bug thread
Post by: lexicon on August 03, 2015, 08:00:57 PM
So, I'm not sure if anyone else is getting this issue. But apparently when I go to open paragon chat 98c it crashes on load and I have to open it again and it seemingly works ok. I load into city and the user agreement now uses NC's default and not PC's "be awesome in all things" agreement. Finally in-game costume Editor has locked all the costume packs and unable to be used.

One more thing to add, I have recently upgraded to win 10 and this didn't start happening until after the upgrade, so win10 could be the root of the bug but I am uncertain. Either way something weird is going on.
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on August 03, 2015, 08:03:57 PM
I load into city and the user agreement now uses NC's default and not PC's "be awesome in all things" agreement. Finally in-game costume Editor has locked all the costume packs and unable to be used.

Your game client is installed somewhere that Windows won't let you write to, and you need to run Paragon Chat as an admin for it to be able to override those things (or move everything to somewhere that Windows will let you write to).
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on August 03, 2015, 08:32:10 PM
Since updating to Windows 10 this morning, PC now consistently crashes whilst loading, before I can type my password in.  Takes some fiddling around with the update combobox before it loads properly.

It was fine last night, on Windows 8.1.
Title: Re: Paragon Chat Bug thread
Post by: Nightside on August 03, 2015, 11:59:13 PM
I've been having problems with PC crashing too, on the pre-load before I can input my password.
Seems to crash whenever I hit 'initializing world' or 'initializing XMPP'.
I'm still using Windows 8.1, however. Occasionally restarts fix this, but not always.
Not much of a computer junkie so any advice towards fixing this would be great.
Title: Re: Paragon Chat Bug thread
Post by: Doc Artz on August 04, 2015, 12:11:38 AM
I've been having problems with PC crashing too, on the pre-load before I can input my password.
Seems to crash whenever I hit 'initializing world' or 'initializing XMPP'.
I'm still using Windows 8.1, however. Occasionally restarts fix this, but not always.
Not much of a computer junkie so any advice towards fixing this would be great.
I too have the same issue. I’ have learned to left click the Palm tree in the upper  left hand corner of Island run. A menu list will drop down, chose “"Re-scan"”. I believe this causes the all files to be check for proper configuration. If you Windows isn’t recognizing the path, click “Reset path.”  Good luck.
Title: Re: Paragon Chat Bug thread
Post by: lexicon on August 04, 2015, 01:15:06 AM
Your game client is installed somewhere that Windows won't let you write to, and you need to run Paragon Chat as an admin for it to be able to override those things (or move everything to somewhere that Windows will let you write to).

So my documents are locked on win 10? That dosnt make sense cause up until win 10 update it worked fine. Im not running it from programs or programs86 so it should function. I can still manage to log into paragonchat just having wonky issues now. Ill see what more i can figure out when i get home
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on August 04, 2015, 04:28:11 AM
So my documents are locked on win 10? That dosnt make sense cause up until win 10 update it worked fine. Im not running it from programs or programs86 so it should function. I can still manage to log into paragonchat just having wonky issues now. Ill see what more i can figure out when i get home

No, it shouldn't be in My Documents. But the cause for seeing the original login text and having the costume parts locked is invariably that Paragon Chat was unable to create the extra pigg file containing some overrides for certain strings as well as patching costume.bin to remove the restrictions.

So something is preventing that file from being created. If not UAC, then maybe file permissions got screwed up in the upgrade somehow.
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on August 08, 2015, 01:18:41 PM
Hey CW, I know you said you'd set the chat range in Pocket D to 50ft, but can you double check? It's definitely a lot shorter than it used to be... There are people chatting that should be well within range (and used to be in live), but can't see their text.

For example. Go to PD when there are RPers in the top blue bar and stand by the pool tables underneath; you used to still be able to see their chat as was well within range, but you can't any more...

I have a feeling it was 50 yards, not feet, which would be 150ft! :p
Title: Re: Paragon Chat Bug thread
Post by: Mistress Bloodwrath on August 09, 2015, 02:22:55 AM
Hey CW, I know you said you'd set the chat range in Pocket D to 50ft, but can you double check? It's definitely a lot shorter than it used to be... There are people chatting that should be well within range (and used to be in live), but can't see their text.

For example. Go to PD when there are RPers in the top blue bar and stand by the pool tables underneath; you used to still be able to see their chat as was well within range, but you can't any more...

I have a feeling it was 50 yards, not feet, which would be 150ft! :p

Yeah, I've been noticing this myself. There were a few times this week I had to move my characters even closer if I wanted to start hearing what was being discussed so I could decide if I wanted to join in or not.
Title: Re: Paragon Chat Bug thread
Post by: Doc Artz on August 09, 2015, 02:44:28 AM
I've been having problems with PC crashing too, on the pre-load before I can input my password.
Seems to crash whenever I hit 'initializing world' or 'initializing XMPP'.
I'm still using Windows 8.1, however. Occasionally restarts fix this, but not always.
Not much of a computer junkie so any advice towards fixing this would be great.

I know I posted this earlier. Dell strongly recommends against using Windows 10 for any intense memory usage. PC magazine recently mention HP was also only issuing a license for Windows 10 and shipping most computers with Windows 7 professional. “Any new OS will have bugs regardless of the platform from which they were built."  Windows 7 was built upon XP sp4  platform and had problems at first.

Ted Simmerman, 8)
Owner, SIMTECH Computers
Microsoft, CNNA, C+, C++,  CompTIA certifications
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on August 09, 2015, 05:54:13 AM
Windows 7 was built upon XP sp4  platform and had problems at first.

Windows 7 was built upon the Vista platform.
Title: Re: Paragon Chat Bug thread (edited)
Post by: Doc Artz on August 09, 2015, 08:56:57 AM

Ted Simmerman, 8)
Owner, SIMTECH Computers
Microsoft System's Engineer, CNNA, C+, C++,  CompTIA certifications
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on August 09, 2015, 11:10:20 AM
Title: Re: Paragon Chat Bug thread
Post by: Doc Artz on August 09, 2015, 05:16:35 PM
Doc Artz
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on August 09, 2015, 05:30:56 PM
Why yes, I would enjoy some further civil discourse on the subject!  Please, could you elaborate upon that which you reject my assertions?
Doc Artz

I'm basing my claim on these reasons.  Please, feel free to disagree, but I believe them to be compelling enough to disagree with your initial assessment.

1. Dell & HP both ship machines with Windows 10 and have not recommended to not use it
2. Windows 7 is based on the Vista codebase, and that in turn was based on the Longhorn codebase. XP didn't enter into it except for some legacy code.
3. Although I'm sure you know what a Hardware Abstraction Layer (HAL) is, I mention it here because XP wouldn't boot if MS had forgotten it.
4.  XP 64bit failed for many reasons, the main one being lack of support from OEMs.
5.  Yes, any new OS will have bugs, just like any other complex software. It's still perfectly stable to use, just like all previous versions of Windows were.

There, modd'd and fix'd again! --TV
Title: Re: Paragon Chat Bug thread
Post by: Golden Aurora on August 10, 2015, 08:12:46 PM
1. I think was what being referred to is specific issues certain older dell machines have with the Windows 10 upgrade. Certain machines become inoperable. http://www.dell.com/support/article/us/en/19/SLN298445/en

Still, the blanket statement does not accurately represent both companies opinions as they sell products with Win 10 and offer upgrade guides.

2. In looking into the references available, it was difficult to find any sources about where the codebase was forked from. The following calls it an 'Update' to windows 8 consisting of a new OS. That would seem consistent with a fork based on a similar codebase.
http://www.zdnet.com/article/microsoft-codename-threshold-the-next-major-windows-wave-takes-shape/

Not that I particularly care about any of this, it just piqued my curiosity.
Title: Re: Paragon Chat Bug thread
Post by: General Idiot on August 11, 2015, 02:13:40 AM
If you want to be really pedantic, all of them are ultimately based on Windows NT. Windows XP is NT 5.1 or 5.2 depending on version, Vista is NT 6.0 and 7 is NT 6.1.
Title: Re: Paragon Chat Bug thread
Post by: SedatedAlice on August 12, 2015, 01:37:09 PM
I got treated to the best bug this morning!

I logged out last night, closed down the client; everything was normal.  The D was mildly busy when I left.

Logged back in this morning - my friends list is /exactly/ as I left it last night.  The D is populated by the same people that were on when I left.  Now I know it was a glitch, as Pidgin showed no one being online my friends list in game and I know quite a few them definitely weren't in the game, they were at work! (I had two that were on like Pidgin/Trillian)  I switched characters to someone that I hadn't had on in two days to see if that cleared it - nope, same pocket D. 

Had a friend log in while I was exploring my ghost town.  He shows up on my list, but I can't send him tells, interact with him, etc.  I can see when he logs in and out, however  I even tried sending him a message through Pidgin and nothing. 

I feel like I'm in that Futurama episode, you know, the last one where the world stood still?

Title: Re: Paragon Chat Bug thread
Post by: Strudel on August 31, 2015, 04:22:13 AM
Hey! Got a bug today, don't think I've heard it before.

Basically my Paragon Chat d/c'd, and I relaunched it. I came back to being zoned in Skyway City instead of Pocket D, and a costume I just edited reverted back to the first costume. I was in Skyway City about an hour before, so somehow my hour of activity did not log. It was definitely weird.
Title: Re: Paragon Chat Bug thread
Post by: MaidMercury on September 06, 2015, 11:16:12 PM
Found a floating Tree in Atlus....about a foot off the ground. Argosy Park.
(https://i1094.photobucket.com/albums/i451/BlueDalek/Floating%20Tree_zpsudmmtnkj.gif) (http://s1094.photobucket.com/user/BlueDalek/media/Floating%20Tree_zpsudmmtnkj.gif.html)
Title: Re: Paragon Chat Bug thread
Post by: Nyx Nought Nothing on September 07, 2015, 04:03:00 AM
Found a floating Tree in Atlus....about a foot off the ground. Argosy Park.
(https://i1094.photobucket.com/albums/i451/BlueDalek/Floating%20Tree_zpsudmmtnkj.gif) (http://s1094.photobucket.com/user/BlueDalek/media/Floating%20Tree_zpsudmmtnkj.gif.html)
Pretty sure a floating tree in Atlas Park wouldn't be a Paragon Chat bug since the maps are stored and loaded by the client and Codewalker and company are not modifying the client and maps for legal reasons. There are many zones where you can find things like floating rocks, trees, crates, AC units and the like. As well as geometry holes that allow you outside/under the maps in many zones if you know to look. When there was still an active studio developing CoH some of these would get fixed in each update and a few others would frequently get broken. It was the circle of life for map bugs.
Title: Re: Paragon Chat Bug thread
Post by: MaidMercury on September 10, 2015, 01:17:40 AM
Just posted that for a little entertainment.

'Why so serious?..............Joker  ;D
Title: Re: Paragon Chat Bug thread
Post by: Nyx Nought Nothing on September 10, 2015, 02:21:58 AM
Just posted that for a little entertainment.

'Why so serious?..............Joker  ;D
Fair enough i suppose.


Wait, you thought i was being all grimdark/Batman/DC Cinematic Universe *cough*wecandoitBETTERthanMarvelbybeingallgrimandseriouswitheverysinglecharacter*cough* serious? Uh, yup, absolutely. Still, since i do frequently see people asking CW and company to fix/change things that have nothing to with Paragon chat itself i do tend to point it out. There's quite enough going with the stuff they really are doing.


Also:
(https://farm4.staticflickr.com/3866/14578734044_e94b4e6183_o.jpg) (https://flic.kr/p/odgPHw)
Title: Re: Paragon Chat Bug thread
Post by: MaidMercury on September 14, 2015, 12:30:15 AM

Kalisto Wharf has 3 of these Boxes... :o

(https://i1094.photobucket.com/albums/i451/BlueDalek/Tardis1_zpsnbb0hjsg.gif)[/URL]
Title: Re: Paragon Chat Bug thread
Post by: Valtyr on September 14, 2015, 01:01:35 AM
Night Ward has them too.
Title: Re: Paragon Chat Bug thread
Post by: Nyghtshade on September 14, 2015, 03:03:36 AM
Aren't there some in Faultline as well?
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on September 14, 2015, 05:47:53 AM
And it's not a bug. This thread is for bugs pertaining to Paragon Chat. Please keep unrelated topics out.
Title: Re: Paragon Chat Bug thread
Post by: Mistress Bloodwrath on September 15, 2015, 08:03:59 AM
Occasionally, after switching characters, no chat dialogue will appear in Local despite being clearly logged in otherwise. I have to log completely out of Paragon Chat, and re-log in in order for it to be corrected. So far this has happened to me twice.
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on September 15, 2015, 05:58:11 PM
Try using /xmpp_disconnect followed by /xmpp_connect instead of logging - it's the same effect but less time involved. Does that work?

Is it just Local that fails? Global channels & broadcast still work?

Passing on the bug part to CW & crew.
Title: Re: Paragon Chat Bug thread
Post by: Mistress Bloodwrath on September 15, 2015, 07:35:44 PM
Try using /xmpp_disconnect followed by /xmpp_connect instead of logging - it's the same effect but less time involved. Does that work?

Is it just Local that fails? Global channels & broadcast still work?

Passing on the bug part to CW & crew.

I can't quite remember, but I think the first time it did it, I was still witnessing a conversation in the Paragon Chat channel, but that was a week ago so I might be mis-remembering.
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on November 08, 2015, 02:54:27 AM
Removed a bug with Tequila from the Paragon Chat bug thread. New thread here: http://www.cohtitan.com/forum/index.php/topic,11470.0.html
Title: Re: Paragon Chat Bug thread
Post by: Valtyr on January 26, 2016, 03:36:55 PM
Updated to .99i this morning and suddenly my database is corrupt!

(https://i.imgur.com/fIDsyMu.png)
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on January 26, 2016, 04:24:32 PM
Updated to .99i this morning and suddenly my database is corrupt!

First make sure you don't have another copy running. Check the process list in task manager and see if there is another ParagonChat.exe. Rebooting can also clear it out if there is.

Otherwise, there may be something weird in your database that the schema upgrade in 0.99i is choking on. If it persists across a reboot, are you able to put your database file (%APPDATA%\Paragon Chat\Database\ParagonChat.db) on Dropbox or something like that and PM me a link to it so I can take a look?
Title: Re: Paragon Chat Bug thread
Post by: Katzen on January 26, 2016, 09:41:51 PM
i'm having the same problem actually, (because pc obviously hates me.) so if i need to also put my .db on dropbox and do all that junk i can, i'm just never sure who's off and on sometimes so i pray for a reply before i do something stupid.
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on January 27, 2016, 02:24:06 PM
Updated to .99i this morning and suddenly my database is corrupt!

Was able to get your database file from the link you sent and reproduce the issue. I'm replying here in case others are experiencing something similar.

The problem is where I thought it was, it's running into an error in the schema upgrade process. Specifically, it's trying to migrate the contents of the "chatchannel" table to a new table with different columns, and getting a constraint violation inserting it into the new table. From looking at your database, I see that several of the tables are referring to character IDs that don't exist in the character table.

That's a situation that should be impossible, since Paragon Chat always runs with foreign key checking turned on, and only deletes characters after removing all of the associated entries from other tables (it would get a constraint violation trying to delete the character otherwise). It also does all of that inside a transaction, which SQlite guarantees will not be written to disk in a partial state if something goes wrong.

Have you been editing the database manually? That's the only thing I can think of that could cause that situation. Foreign key checking is not turned on by default by the library, so using a third-party sqlite editor tool would ignore the data integrity constraints if you don't explicitly turn it on.

If you have been editing the db, are comfortable enough with SQL, and don't mind losing your color settings for global channels, a quick fix would be to delete all the rows from the "chatchannel" table (but don't delete the table itself!).

Alternatively, you could delete just the rows from chatchannel that reference nonexistent characters. In your particular database, these would be the rows where the character column is 19, 20, 21, 27, 29, 30, 32, 33, 38, 41, 42, or 44.

Once you do that, the schema migration will be able to succeed. You'll still have some inconsistent data in there that may bite you in the future, but it should be okay for now.

I'll look into adding some kind of database repair option in future versions of Paragon Chat to look for and correct these kinds of inconsistencies. I hadn't done it so far because sqlite's constraints and its ACID transactions are a bulletproof way to make sure they don't happen to begin with.
Title: Re: Paragon Chat Bug thread
Post by: Valtyr on January 27, 2016, 04:26:14 PM
Was able to get your database file from the link you sent and reproduce the issue. I'm replying here in case others are experiencing something similar.

Thanks for digging into this so quickly!


Have you been editing the database manually? That's the only thing I can think of that could cause that situation. Foreign key checking is not turned on by default by the library, so using a third-party sqlite editor tool would ignore the data integrity constraints if you don't explicitly turn it on.

Indeed I have. I've used it to change names, archetype and some costume spelunking.


Alternatively, you could delete just the rows from chatchannel that reference nonexistent characters. In your particular database, these would be the rows where the character column is 19, 20, 21, 27, 29, 30, 32, 33, 38, 41, 42, or 44.

Once you do that, the schema migration will be able to succeed. You'll still have some inconsistent data in there that may bite you in the future, but it should be okay for now.

This worked for me.


I'll look into adding some kind of database repair option in future versions of Paragon Chat to look for and correct these kinds of inconsistencies. I hadn't done it so far because sqlite's constraints and its ACID transactions are a bulletproof way to make sure they don't happen to begin with.

That's why this is beta. You alone couldn't possibly conceive of all the new and fascinating and mind bending ways your code wouldn't work. And that's why we're here. To help!

Title: Re: Paragon Chat Bug thread
Post by: Codewalker on January 27, 2016, 05:00:26 PM
Cool, glad that cleared it up. If you're doing manual DB edits, or if someone is working on a tool to do them, it might be useful to replicate the environment that Paragon Chat uses by executing the following SQL statements:

PRAGMA foreign_keys=ON;
PRAGMA journal_mode=WAL;
PRAGMA synchronous=NORMAL;
PRAGMA wal_checkpoint(FULL);

Of those, foreign_keys is the most important. Enabling that will turn on all the integrity constraints and help by making it much harder to get the database into a state that PC could potentially choke on.

There is one other pragma that it can issue, but you probably wouldn't want to use:

Code: [Select]
#if !defined(DEBUG)
if (!shared) // allow command line override
sqlite3_exec(db, "PRAGMA locking_mode=EXCLUSIVE", NULL, NULL, NULL);
// Exclusive locking mode makes WAL journals not require the use of shared
// memory to coordinate between processes. It also improves the latency of
// commits by not having to lock the data file for each transaction.
// However, while developing, it's useful to be able to access the database
// via the sqlite3 command line tool while the program is running, so only
// enable this in release builds.
#endif
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on January 27, 2016, 05:12:04 PM
Indeed I have. I've used it to change names, archetype and some costume spelunking.

Oh, is rename still not working on the character select screen? I had a TODO item to implement that and some other polish-related items before 1.0, but it probably got lost among everything else.
Title: Re: Paragon Chat Bug thread
Post by: Valtyr on January 28, 2016, 05:27:14 AM
I double checked and no, it's not implemented yet.
Title: Re: Paragon Chat Bug thread
Post by: Styrj on January 28, 2016, 02:03:00 PM
CW, I checked as well, and rename is not working.
Title: Re: Paragon Chat Bug thread
Post by: AbbeyRoad on January 29, 2016, 06:50:18 PM
Sometimes Paragon Chat crashes if you disconnect your Internet. I'm sorry I can't get more detailed than this, but I've noticed it happen more than once.
Title: Re: Paragon Chat Bug thread
Post by: FloatingFatMan on January 30, 2016, 10:50:34 AM
Sometimes Paragon Chat crashes if you disconnect your Internet. I'm sorry I can't get more detailed than this, but I've noticed it happen more than once.

Well, that's not too surprising. Sure it shouldn't just crash, but if you DC your internet, it's not going to work anyway...
Title: Re: Paragon Chat Bug thread
Post by: Golden Aurora on February 01, 2016, 10:14:59 PM
I've noticed this too. If my network hiccups sometimes PC just randomly craps out.
We may need an intern to pull CW's cat5 cable out at random intervals for testing purposes.

Volunteers?
Title: Re: Paragon Chat Bug thread
Post by: Aggelakis on February 02, 2016, 12:46:57 AM
Sometimes Paragon Chat crashes if you disconnect your Internet. I'm sorry I can't get more detailed than this, but I've noticed it happen more than once.
"My program that requires the internet stops working if you disconnect the internet."

................................................
Title: Re: Paragon Chat Bug thread
Post by: Golden Aurora on February 02, 2016, 09:58:08 PM
It's more like my program that required the internet ungraciously closes due to an exception if anything interrupts it.
Nobody is stating that the requirement of an active internet connection is optional.
Title: Re: Paragon Chat Bug thread
Post by: AbbeyRoad on February 05, 2016, 04:25:05 PM
"My program that requires the internet stops working if you disconnect the internet."

................................................

No, like, it hard crashes. The whole "Paragon Chat has stopped working" deal. It seems to happen if the internet is disconnected for more than a few minutes -- I get momentary hiccups all the time that requires me to /xmppconnect again and that doesn't affect it.
Title: Re: Paragon Chat Bug thread
Post by: chrismoses on April 01, 2016, 11:26:19 PM
Can anyone help me to restore zone.cfg?

(https://img.photobucket.com/albums/v610/ChrisMoses/ParagonChatError1_zpshbs8rhrg.png)

As far as I can tell, the files are where they should be...

(https://img.photobucket.com/albums/v610/ChrisMoses/ParagonChatError2_zpszba1fn92.png)

Any ideas?

Alternatively... Maybe I should just remove everything and start fresh, because now I have another problem...

(https://img.photobucket.com/albums/v610/ChrisMoses/ParagonChatError3_zps1etik8gh.png)

That wasn't an issue at all before I just installed the QuickChat.exe a second ago, hoping that might help matters. It could have also been the general Paragon Chat update that caused the problem.
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on April 02, 2016, 02:08:59 AM
(https://img.photobucket.com/albums/v610/ChrisMoses/ParagonChatError3_zps1etik8gh.png)

That wasn't an issue at all before I just installed the QuickChat.exe a second ago, hoping that might help matters. It could have also been the general Paragon Chat update that caused the problem.

What AV are you running? You may have to add ParagonChatClient.exe to the exceptions list to get it to work, some AVs really hate the new method of loading the client in 1.0. AVG in particular is known to be really annoying about it and not give you the chance to allow it until you manually add the path to the exclusions.
Title: Re: Paragon Chat Bug thread
Post by: chrismoses on April 02, 2016, 05:01:33 PM
I'm using AVG, but I think that portion of the problem has been resolved, in part by the discussion here:

http://www.cohtitan.com/forum/index.php/topic,11850.0.html

Now I'm just back to the zone.cfg issue. I have no idea what to do about that... The file is clearly there.
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on April 04, 2016, 03:40:27 AM
It's complaining that something inside of zone.cfg doesn't parse (typo or other issue). The quick fix is to just delete the file, it's not needed and the default version is recreated automatically.
Title: Re: Paragon Chat Bug thread
Post by: Juschrin on May 18, 2016, 08:46:52 PM
Upon traveling to several different places, but mainly happens in Steele Canyon, while flying through tunnels to zone, after entering the zone, the fly does a bit of freefall. It stutters like your falling in a really fast loop, and turning off flight to a complete landing was the only way to get rid of the stutter. After which, you can continue to fly again with no problems.
Title: Re: Paragon Chat Bug thread
Post by: Juschrin on May 18, 2016, 10:19:41 PM
Upon traveling to several different places, but mainly happens in Steele Canyon, while flying through tunnels to zone, after entering the zone, the fly does a bit of freefall. It stutters like your falling in a really fast loop, and turning off flight to a complete landing was the only way to get rid of the stutter. After which, you can continue to fly again with no problems.

Ok, i have attempted to catch the glitch on cam, and it doesn't seem to be there anymore. must have already been fixed since last week. my apologies. Loving the progress though.
Title: Re: Paragon Chat Bug thread
Post by: Codewalker on May 19, 2016, 02:46:25 AM
That's a known issue of sorts. The issue is known, but the exact cause isn't. It happens occasionally, but not often enough to reproduce it on demand in order to trace what's happening. It's likely a timing issue that can cause a client desync every once in a while.

The workaround is easy enough, just toggle fly or use /stuck.
Title: Re: Paragon Chat Bug thread
Post by: Carnada on March 07, 2018, 10:26:03 PM

After a Windows 10 update, I can't log into the game and I get the following message when I try to repair "there was a problem repairing paragon chat. check that you have completely exited paragon chat before attempting to repair"

Title: Re: Paragon Chat Bug thread
Post by: impiousimp on May 03, 2018, 06:13:21 PM
I'm getting "waiting for client startup" and nothing happens.