I just saw this story and thought I'd share.
Boy writes letter to LEGO after losing minifigure, gets awesome response
(http://ca.news.yahoo.com/blogs/plugged-in/boy-writes-letter-lego-losing-minifigure-gets-awesome-220816003.html)
How's that for a customer service rep? :D
I always did like Lego. This just confirms my childhood believe that they are awesome!
sounds like NCSoft could take a lesson from LEGO bout custome service
Yeah, Lego really knows how to run a railroad (http://consumerist.com/2012/12/03/lego-finds-spare-discontinued-set-so-boy-who-saved-up-for-2-years-wouldnt-be-disappointed/).
*rimshot*
That's awesome!
Quote from: dwturducken on February 08, 2013, 12:42:30 AM
Yeah, Lego really knows how to run a railroad (http://consumerist.com/2012/12/03/lego-finds-spare-discontinued-set-so-boy-who-saved-up-for-2-years-wouldnt-be-disappointed/).
*rimshot*
See, that's what I'm talkin' about! Apparently these guys sell toys but they give away awesome for free. :D
Every organization reflects the personality of the person(s) in charge. I think we can assume the LEGO staff would have very little in common with the NCSoft staff.