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Community => Other Games => Champions Online => Topic started by: Xev on August 02, 2015, 07:26:56 PM

Title: Stranded in Canada..
Post by: Xev on August 02, 2015, 07:26:56 PM

Blah, I ran the toon I've been playing most lately, Xev, over to Canada for some Q hour fun and I hit some part of the terrain that gives me Fatal Errors so now he's stuck there unless I download a half a month or so worth of bandwidth while I try to figure out what hogg is corrupt.

I was able to get out of there last time by setting all graphics down/off but it's not working so far this time.

Can't believe I forgot not to go there  : /

Title: Re: Stranded in Canada..
Post by: Aggelakis on August 02, 2015, 08:12:06 PM

I have a great idea, you could send a support request instead. :p

I mean, it might take a few days for a response but you don't have to waste your bandwidth or bugger with it.

Title: Re: Stranded in Canada..
Post by: Kaos Arcanna on August 02, 2015, 08:22:39 PM

I can think of two things to try. I don't know if either will work.

If you have a hideout you could try going into that.

Or you could team with someone who has a tp friend device and have them summon you out of Canada.

Title: Re: Stranded in Canada..
Post by: Xev on August 02, 2015, 08:57:38 PM

The problem is on my end with one of the hogg files. Most likely texture2.hogg.

(Example line from hog_errors.log) - "17 [1]: Error decompressing data.  Verifying Files in the launcher may fix this issue.: I:/Cryptic Studios/Champions Online/Live/piggs/texture2.hogg: Texture_Library/Zones/Adv_Canada/Cam_Lynxs_Fold/Lynxs_Fold_Porthole_02.Wtex:
150802 20:27:02:"

Tech support might be able to move my toon for me. Otherwise I think they can't be much help.

I can't log in this toon at all. It crashes to desktop with CO's Fatal Error window before entering the game. So there is no way of teleporting or anything like this.

I remember what I used to do now... I used to swap hogg files with backups (that wouldn't let me log into Vibora Bay, so, I had to swap back after...). I think I lost the old ones but am still looking. If I can't find them then I guess it's time for tech support or get someone to log in for me and move him.


EDIT: Hey, this (new?) thing from Support could be handy -

Quote

Additionally, we now offer limited Live Chat support for the specific issue types listed below:

All Payment & Transactions Issues

All Account Inquiries (except Bans)

Account & Game Login Issues

Stuck Characters

...

Live Chat is available Monday through Friday from 10:30AM to 6:30PM (Pacific), and is only available in English.

Title: Re: Stranded in Canada..
Post by: Brou on August 02, 2015, 10:44:16 PM

You may be able to create a text file that's empty and give it that file's name
then create a folder named "data" in your Live folder, then create the following path: Texture_Library/Zones/Adv_Canada/Cam_Lynxs_Fold/

Place the Lynxs_Fold_Porthole_02.Wtex in the folder.

Title: Re: Stranded in Canada..
Post by: Xev on August 02, 2015, 11:55:13 PM

Brou.... IS AN EFFING GENIUS.

That is all.

(It worked!)