After reading the Dev Tracker on the GW2 forums (and getting an infraction for posting on a topic that was apparently already started) it just makes me realize how good we had it with the Paragon Studio developers. Some of those A.net folks are bumholes. (changed from what you'd expect it to be.)
That's pretty common. It is called individuals
. Some you may like, some not.
But getting an infraction for a post? Well guess whatever you wrote was either against the rules or on distaste of a mod.
Normaly you will just get the hint that your point or behaviour doesn't suit the
netiquette. A direct infraction might mean the Mod was already overworked, had a bad day or something like that.
In every cases you still have to remember that the mod is also just a human beeing, but he/she should stay professional regarding such topics.
And I don't know how NCS or ArenaNet handels the topic moderation itself. Okay, NCS has their own people for such thing, but simple forum moderation is normaly outsourced to different companies (money saving).