There's a whole lot of legal issues around the user data. IIRC, the EULA players agreed to did NOT give NCSoft the ability to transfer the data to anyone else, or at least makes it legally iffy if they were to try. So it's best to just leave that out of the negotiations entirely. The usual IANAL, I'm not involved in the negotiations, I didn't actually read the entire EULA for comprehension, etc.
---Dave