That's heartbreaking just to read. I now wish I'd heard of and at least given the game a shot while I could have. It sounds, honestly, like a marketing failure more than anything else.
It's a browser-based game? I wonder if they tried making it a Facebook Game, or if they have given any thought to expanding it to a Mobile platform. Browser-based should be able to translate to ap-based, I think.
I'll look into contacting them, if only to offer suggestions they probably already have thought of and rejected on the off chance they haven't thought of an angle on them. This is very sad.
(And, depending on their financials, it's exactly the sort of thing I want to become a wealthy mogul so that I can try to support it and turn it around. It's what Romney made his fortune doing, and there's something admirable about that, to me.)
Edit: For Plan Z and/or a reformed Paragon Studios, though, this might be a boon; their employees are looking for work, and if we can get our funding together...