OK, I don't know if this is an issue with this, or something else... everything on my desktop seems perfectly proper, but I installed PC on my laptop overnight, and 2 odd things: first, when it gets to the EULA, instead of the usual "I promise to be awesome" thing, it has the actual NCSoft EULA from Sep 1 2011. Second, in costume editor, the specialty costume pack parts are locked and need "purchased". The arrow to continue turns into a shopping cart so I can "buy" the parts from the market. This is the far bigger issue... I can't handle not having all my clothes.
-edit-
I also just noticed that the special parts, like NPC stuff, special symbols, etc. are not showing up either, but they are on my desktop. My other solution is to copy my desktop folder to my laptop, but considering all I did was download the files, I don't understand why it isn't working right as is.