Not likely, GW1 was kinda boring. I like some of their ideas but anyways.
And VV may have this same issue
My Password was deleted. When I tried to access the NC Soft account, I got a page saying that there was no history of my email address on file, BUT...
When I reloaded Guild Wars, and tried to log in, I received an option to have a new password emailed to me and it went to the proper address. After that it was just a matter of logging in on their security page and resetting to new password. Everything appears to be in place.
Should have remembered Hanlon's Razor.
So for anyone else with a similar issue in viewing their NC Soft account, you may have to find an alternate way to contact them and have them send you a new password. In my case, at least, it appears they deleted my password from their records and managed to misplace my email address.