it is a good game. IMO, (before any CO bashers come here in force saying I'm suggesting that everyone better play CO or else.)
It has plenty of niggles, it has plenty of potential, it's a good game with no support. Every game have bugs from WoW to COX, waiting hours for the mod to get there to get a mob out of the wall so the mission can complete before the mission drop feature came and pity that if the person didnt have another mission and have to do it all again or wait for the GM to get there. In CO I dont think I even seen a GM show up but again never ran into a bug that stopped me dead in my tracks for a mission besides in Nemesis but dont think a GM could fix that bug anyways.
Then of course there are bugs that been around for years. But it's good game just needs some polish.
It's hard to get the total package these days. You either have decently good game but its like playing a casino game with too much stuff being chance based. You have games with not ctaching the particualr person interest but massive world plenty of people, but gameplay leave something to desire and it's grind fest (kind of like all the flack that grind fests catch but millions of players in the US ALONE! flock to these so called grind fests.), then you have games that are good but no development or support, then you have games with development and support but not many players, then you have good concepts terrible artwork, good artwork terrible concepts and etc.