I got the timing wrong, it's the last few hours. Neither have been working since around lunch time (UK time). I am currently using both on my toon Dama Nal on Defiant but have no character as showing in game.
I'll check my firewall to see if there might be an issue there.
Edit:
Fiddled with firewall and they seem to be updating again, I have no idea what might have changed as I haven't adjusted anything for ages.
Cheers for the assist