I'm returning to the game after a very long absence. When I first logged into my NCSoft account, I found that I have three unused serial codes that I never knew I had. The knowledge base is fairly vague about the benefits of using serial codes, and encourages players to ask CS for more detailed info.
One code is for the Architect Edition, even though the version I have is Good vs. Evil. The second is for Guild Wars (which is off topic, but maybe someone can help me anyway), and the third appears to be a game time card for any NCSoft game.
I filed a ticket asking what benefit I would get from using these, expecting to hear that they were for in-game items or game time (although the Guild Wars one obviously cannot be for game time). After an "escalation of the ticket" and about a week of waiting, I got a canned response telling me why I have them (which isn't what I asked) but not what they do.
Rather than wait another week for an answer that they should have had readily available, I thought I'd ask here. This forum has always seemed more knowledgeable to me than any of the official NCSoft forums.
All I could Google for the AE code is that once upon a time this would have entitled me to my choice of Super Booster I: Cyborg or Super Booster II: Magic, but I'm not even sure these are available any more. Might it also (or instead) give me game time?
Googling "Guild Wars serial code" only turns up sites devoted to hacks/cracks and no useful info. Obviously this can't be for game time. I'm guessing in-game items (storage panes or character slots would be interesting), or a longshot that it might get me one of the expansions (I only have Prophecies).
Any ideas?