I checked your records in our database and nuffin. You do have a legacy account for faces, so changing your password in one area in the site MIGHT not carry over... however all your passwords seem to be the same across all Titan sites, at least the same encoded chunk that represents your password. Your IDs all match up and there is no conflicting data.
I'm kind of hoping the issue lies with the computer your attempting to access it on otherwise we're going to have to tear apart the code and see what is causing this and I'd like to avoid that because the Faces code isn't the easiest thing to understand, lol.
Entertain my curiosity;Answer a few questions for me:
1.) Browser & Browser Version (Obtained by going to "Help" in the top menu and "About")
2.) Firewall/Anti-virus application
3.) 3rd Party cookies enabled? (If you're not sure, be sure to state so)
Thanks in advance. In any case I'd like to look "under the hood" from your point of view on the cause of the issue... so if you don't find one of the bullets above to be the issue I can remotely connect using "GoToAssist Express" which I use for odd instances of low numbers of users have unrelated issues to the rest of the user base. It's totally safe and have used it for other users on Titan to verify issues with our site/services on a real-time platform.
Your choice in the end, but the more ability you give me to help you the quicker we can resolve it and not let a possible bug turn into a catastrophic series of errors, lol... it's happened before.