I really wish more people would have the perspective that posts in forums such as these are
discussions not announcements and declarations of some half-cocked officiality.
The key word in the subject title is "Reportedly".
The original post is clearly just a "hey, here's what I was just told... I'm going to try and find out more!".
So, all that being said and, hopefully, understood...
The only thing I'll say is that
when you are one of the affected people, it's not as simple as being just a miniscule percentage of an error.
Anyway, I certainly hope that they'll be doing well and right by people wrongfully banned.
It's honestly an interesting angle of gaming and game protection that I had not considered before... Some games really do need to prevent automated setups, so I can see there being legitimate reasons for wanting to prevent any and all such activity (I am not saying it is or isn't so for this particular game, as I have never played it and know next-to-nothing about it). Don't get me wrong, if it's not necessary and/or it should be handled entirely upfront and all that... plus, there should absolutely be options and games for such people in need of automation... all I am saying (risking being seen as entirely insensitive to some people's special needs... even though I am most assuredly NOT insensitive to that), it may actually be okay if a game
did decide that they do not allow such automated devices (if you can really see that it would be a major advantage and/or create some sort of imbalances and such).
I say all that also believing that most such options can probably be balanced out and worked so that the handicapped and otherwise assisted players would not have a problem and/or create any problems.
In the end though, I don't honestly view it as a complete travesty IF a particular game just doesn't allow for it.
I would, however, expect compensations, full refunds and all that.
Anyway, hah... my main point was actually just going to be that... when you live through that sort of stuff 24/7, if it is not
needed and you're treated like that... being just a tiny percentage of human error is sort of the point of being rather critical about it.
I (and they more-so than me) know, however, that not everyone takes such lifestyles into consideration.
Anyway, I hope it all works out for everyone involved.
One of the great things I learned, over the years, was how many injured, disabled, handicapped, assisted players were able to enjoy CoH. It was another aspect that quite possibly contributed to the friendly and positive atmosphere in and around the game.
That being said, that was a special case and I do not believe that every other game out there will, or should, match up to CoH's standards. That's what the best are for... being better.
Okay, enough rambling from me... I have other posts I was supposed to reply to... and now probably won't because I spent my allotted 5 minutes posting this one, lol.